Laura Callari
Coram
Summary
I am a team player, with an eye for detail. I am a qualified customer service and banking professional with over 14 years of experience, including customer service, operations, and account management. I have strong, creative, and analytical skills. Reliable Accounts Receivable Clerk with experience in managing receivables, invoicing clients, and performing credit checks. Strengths include maintaining accurate financial records, adhering to organizational policies, and utilizing software applications for accounting functions. Past roles highlight contributions toward improving processes to ensure timely payments, and reduce outstanding debts. Driven accounts receivable clerk with experience reducing open balances by following up with customers and maintaining productive communication. Good relationship-building, communication, and planning skills. Superior work ethic with an analytical approach.
Overview
22
22
years of professional experience
Work History
Accounts Receivable Clerk
Consolidated Aircraft Supply
Ronkonkoma
08.2024 - Current
- Communicated regularly with vendors regarding invoice processing status updates.
- Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.
- Analyzed customer account information to identify discrepancies or trends in payment history.
- Verified accuracy of invoices and account balances.
- Collaborated with sales team members to ensure timely collection of outstanding debts from customers.
- Investigated any discrepancies between invoices and purchase orders prior to processing payments.
- Generated weekly aging reports to track overdue payments from clients and followed up accordingly.
- Updated vendor files with new contact information or changes in payment terms upon request.
- Prepared monthly statements for customers and sent out reminder notices when necessary.
- Responsible for entering customer payments into the accounting software system.
- Reviewed all incoming payments for accuracy before posting them into the general ledger system.
- Conducted research on customer accounts as needed to answer inquiries or resolve issues related to payments received or owed.
- Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Coded invoices to maintain organized and accurate records.
- Monitored accounts receivable report, checking for late, delinquent, or missing invoices, and payments.
- Generated monthly statements for accounts receivable operations.
- Processed monthly payments and researched payment discrepancies.
- Examined customer payment history and coordinated collections arrangements.
- Cleared account balances by examining customer payments and payment history and coordinating contact with collections.
- Calculated unpaid invoices to maintain updated receivables reports.
- Negotiated payment plans with delinquent accounts.
- Prepared monthly statements for accounts receivable operations.
- Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.
- Worked closely with internal teams to resolve customer billing and payment issues.
- Entered, posted and scanned accounts receivable documents into accounting software.
- Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
- Processed posting and reconciling payments and addressed aged receivables.
- Generated, mailed and monitored invoices.
- Evaluated open accounts to look for past-due balances and pursue collection strategies.
- Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
- Issued monthly statements to clients and followed up on outstanding payments.
- Communicated effectively with clients to ensure timely collections.
- Prepared aging reports to identify past due accounts.
- Monitored customer account details to minimize or rectify non-payments, delayed payments and other irregularities.
- Applied cash receipts and performed daily bank deposits.
- Coordinated with sales and customer service departments to resolve billing issues.
Customer Service Associate
People's United Bank
Centereach
01.2011 - 01.2012
- Processed customer transactions, such as cashing checks, deposits, withdrawals, account updates, inquiries, check orders and stop payments
- Reconciliation of ATM transactions
- Identified financial products to suit customer's needs, goals and objectives
- Adhered to confidentiality practices and guidelines to safeguard financial and customer date misuse of information
- Demonstrated expertise in identifying potential fraud and transaction risks
- Provided white glove customer service
- Demonstrated unwavering composure and professionalism in high pressure scenarios
- Resolved customer issues on personal and business accounts
Head Teller
Bethpage Federal Credit Union
Riverhead
01.2008 - 01.2011
- Managed and completed staff performance evaluations of all the tellers
- Handled member transactions, initiated loan applications, cashier's checks and check orders, opened accounts, processed stop payments
- Exceeded sales goals by promoting bank products and services in member interactions
- Actively participating in training classes and workshops offered to employees
- Performed basic administrative tasks regarding banking products, phone calls, team scheduling, attending various meetings, monthly reviews, vault maintenance; including audits, cash ordering and balancing
- Responsible for managing vault transactions
- Processed supply orders, cash ordering and shipments for branch needs
- Performed quality assurance to reduce transaction errors
- Handled customer service matters
Data Entry Clerk
Island Building Supply
Holtsville
01.2003 - 01.2008
- Managed accounts receivables, invoicing and collection tasks
- Resolved customer billing questions regarding invoices and collections
- Developed strong professional rapport with vendors and clients
- Maintained and organized filing system for account documents resulting in increased efficiency
- Managed and processed for collections
- Generated and distributed month end statements for customers and resolved related concerns
- Completed office supply orders based on needs and finances
Education
High School Diploma -
Longwood High School
Middle Island, NYSkills
- Fraud Transaction Detection
- Customer Service
- Data Entry
- Operations Management
- Payroll Processing
- Accounts Management
- Conflict Resolution
- Event Planning
- Procurement
- Building Relationships
- Negotiations
- Quality Assurance
- Creativity
- Critical Thinking
- Problem Resolution
- Training Staff
- Microsoft Word
- Various Portals
- Collections management
- Payment processing
- Aging report generation
- Customer follow-up
- Customer service
- Attention to detail
- Data entry and management
- Receivables management
- Transaction recording
- Credit limit evaluation
- Payment allocation
- Account monitoring
- Debt collection
- Invoice generation
- Invoice and payment processing
- Bank deposits
- Accounts reconciliation
- Payment questions
- Payment posting
- Accurate payment posting
- Month-end closing procedures
- Statement preparation
References
- Ralph Elsasser, Owner, Elsasser Expediting Services, 631-346-3695, eeservice@optonline.net
- Coleen O'Gallagher, Relationship Banker, 631-848-9529, coleenog@gmail.com
- Michael DeSalvo, Consumer Loan Specialist, 631-988-5103, michaeljdesalvo@yahoo.com
- Tom Marino, Career Coach, 516-521-9081, coachtom@tommarino.com
Timeline
Accounts Receivable Clerk
Consolidated Aircraft Supply
08.2024 - Current
Customer Service Associate
People's United Bank
01.2011 - 01.2012
Head Teller
Bethpage Federal Credit Union
01.2008 - 01.2011
Data Entry Clerk
Island Building Supply
01.2003 - 01.2008
High School Diploma -
Longwood High School
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