Laura Carcamo
Long Beach,CA
Summary
Dedicated medical assistant with over eleven years of experience, consistently demonstrating a friendly and professional demeanor. Proven track record of delivering exceptional customer service in both high-pressure and calm environments while effectively managing clinical and administrative responsibilities. Fluent in Spanish, committed to continuous learning and professional growth. Recognized for strong teamwork, adaptability, and the ability to deliver high-quality results while supporting medical staff and ensuring optimal patient care.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Southern California Medical Center
Long Beach, CA
01.2025 - 01.2026
- Assisted in patient intake process, ensuring accurate data collection and documentation.
- Administered medications and vaccinations according to established protocols and safety standards.
- Coordinated with healthcare providers to facilitate efficient patient care and treatment plans.
- Managed electronic health records (EHR) system, maintaining confidentiality and compliance with regulations.
- Educated patients on medical procedures, promoting understanding and adherence to treatment recommendations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Medical Assistant
memorial care occ med / urgent care
09.2018 - 01.2025
- Prior authorization
- Referral's/ RFA
- Checking in/ discharging patients (EPIC)
- Insurance Eligibility /workers comp / copay collection
- Calling in patients for appointments reminders/ no shows
- Answering multiple phones lines / scheduling appointments
- Triage patients
- Vaccines, injections, venipuncture, EKG, PFT, drug screens, B.A.T, wound care, FIT, laceration procedures, HPE
- Memorial Care Occupational Medicine / Urgent Care
Medical Assistant
zephyr medical group
09.2017 - 07.2018
- Prior authorization (PPO), Referral’s
- Checking in and out (EHR office Ally)
- Insurance Eligibility
- Calling medications, calling in patients for appointments reminders, Greet and check in patients, answering phones
- Triage, record patient’s medical history
- Clean and sterilize instruments
- Detox patients from opiates Etoh Suboxone and Subutex
- Administer vaccines, vitals, Change dressing on wounds
- Show patients to examination rooms and prepare them for the physician.
- Inventory
- Labs and blood
- Explain treatment procedures
- Making sure all records are there for the Dr. Example labs results radiology depending on the reason of the visit.
- Cures
- Drug testing (point of cures)
Medical Assistant
eisner health Urgent Care
01.2016 - 09.2016
- Discharge patient, record patients' medical history
- Vaccines, Record patients' medical history, vital statistics
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean, interview patients to obtain medical information and measure their vital signs, weight, and height
- Authorize drug refills and provide prescription information to pharmacies, clean and sterilize instruments and dispose of contaminated supplies, prepare and administer medications as directed by a physician.
- Show patients to examination rooms and prepare them for the physician.
- Explain treatment procedures, medications, diets, or physicians' instructions to patients.
- Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
- Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing, perform routine laboratory tests and sample analyses
- Contact medical facilities or departments to schedule patients for tests or admission, eligibility
Education
medical assistiant certificate - Medical Assistant
American Career College
Long Beach, CA02.2014
Skills
- Patient assessment
- HIPPA Compliance training
- Recording patient medical history
- Patient preparation
- EKG
- Injections
- TB clearance
- Sterilization
- Venipunctures
- Communication
- Detail-oriented
- Teamwork
- Empathy
- Friendly
- People skills
- Leadership experience
- Problem solving
- Professionalism
- Strong work ethic
- Critical thinking
- Staying positive
- Hard work
- Dedication
- Multi-tasker
- Eager to learn
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Patient-focused care
- Clinical documentation
- Phlebotomy
- Reliable team player
- Procedure assistance
- Compassionate
- CPR
- Immunization administration
- Specimens collection and processing
- Medical procedures
- Laboratory specimen collection
- Professionalism and ethics
- Insurance verification
- Appointment setting
- Medical supply inventory
- Equipment sterilization
- Medical office administration
- Complex Problem-solving
- Fluent in Spanish
- Adaptable
- Simple dressings
- Monitoring patient progress
- Reliable transportation
Languages
Spanish
Full Professional
Timeline
Medical Assistant
Southern California Medical Center
01.2025 - 01.2026
Medical Assistant
memorial care occ med / urgent care
09.2018 - 01.2025
Medical Assistant
zephyr medical group
09.2017 - 07.2018
Medical Assistant
eisner health Urgent Care
01.2016 - 09.2016
medical assistiant certificate - Medical Assistant
American Career College