Laura Carey

• Create dashboard and methodology to measure Return on Investment across the portfolio of 3P recruiting tech (define leading metrics for each investment)
• Identify and drive strategic projects across four key supplier relationships, driving end to end results.
• Create, launch and analyze user satisfaction surveys to drive the product roadmap within each key supplier (including prioritization and delivery)
• Lead, write and moderate Recruiting technology Monthly Business Review (MBR) including Page 0 (Key Metrics).
• Lead a global Request for Proposal RFP for recruiting vendors. Direct bid list and selection criteria for short list, obtaining a new Service Level Agreement (SLAs) for a multi-year award.
• Direct efforts to redesign supplier Monthly reporting for license usage, leading to YoY spend reduction of 51% in discretionary spending
• Negotiate and launch new Enterprise Licensing Agreement (ELA) and led global roll out for EMEA, NAMER and APJC.
• Host of a biweekly “all Recruiting tech” focused meeting to direct and inform Managers from the Lines of Businesses.
• Manage all supplier Quarterly / Annual Business Reviews
• Manage 12 product integrations with Single Sign On (Generic Single Sign-On through SAML protocol) impacting 50K users. Manage annual SSO certificate rotation as a single threaded owner with no outages (0 incidents)
• Author content for All Recruiter News Channel
• Escalation point person for contract interpretations, billing and tax questions
• Manage annual renewal process / investment review for non-core recruiting technology software
• Partner with suppliers to create Cause of Error (COE) for product defects.
• Onboard new employees, engaged in three mentorship opportunities.

• Act as lead Business Program Manager to separate one operating company (Aerotek) into three distinct legal entities with separate websites and missions.
• Meet with C Suite executives on a biweekly basis to discuss strategic direction, status, milestones, and risk points.
• Implement their feedback into the project plan.
• Lead recurring meetings for 6 cross functional teams - Human Resources, Operational Services, Payroll, Legal, Benefits, and Technology.
• Central point of contact for business stakeholders for direction on overall operational vision and management of daily tasks for the company separation.
• Present to over 150+ employees at quarterly meetings.
• Lead a six-month rebranding effort with international partners in India to rebrand, launched a new website as a result of the effort.
• Partner with C level executives to create an international strategy and work with a cross functional team to deploy websites for the UK, India, and Canada.
• Formally sign off on major project deliverables, including intranet launch, email domain changes, and changes to billing, payroll, and onboarding.
• Shape grand scale change management efforts touching field office operations, phone lines, and technology.
• Partner daily with IS to execute project plan from a systems perspective.
• Work with cross functional team to pilot and test small releases related to systems deployment to troubleshoot risk.
• Evaluate the post deployment success of various projects by holding formal feedback sessions used to implement further changes.
• Collaborate with internal communication for content for “all company” announcements, including FAQs and playbooks.
• Create over 50 distinct presentations over an 18-month period to capture overall project direction.
• Formally summarize pros and cons of various courses of action and surface risks with stakeholders.
• Responsible for managing requests for changes to scope with our IS partners.

• Led project deployment of all company Einstein dashboard used by every field office in North America by Sales, Recruiting and Director Roles.
• A day-to-day management tool for running operations for all field-based roles.
• Approved team’s bi-weekly Sprint priorities (using Agile) approve changes to scope of the project.
• Led daily meeting with contract developers daily to discuss sprint priorities.
• Communicated risk points to time, scope and cost of project.
• Wrote content and training materials to deploy Einstein dashboard.
• Hold company-wide training sessions to deploy dashboard and increase user adoption.
• Presented MVP to executives to formally sign off on Einstein dashboard and gain buy in prior to nationwide roll out.

• Led cross functional team at an enterprise level to investigate current state of business offering in the public sector, identify business pains and process improvements.
• Conduct a formal Gate Review with senior leadership to identify solutions to business challenges and establish overall project objectives.
• Built a 500+ task project plan in MS Project with summary tasks, assigned resources and milestones.
• Designed and deployed training content to the organization.
• Partner with consultant to develop a business plan outlining a new offering, to include target customers, analysis of current market, and a multimillion-dollar investment proposal.
• Examined roles and responsibilities, both existing and new, to support business model and outline to ultimately support headcount changes.

• Led cross functional International team focused on India offshore engineering resources.
• Responsible for deployment of new SharePoint workflow to approve business and review incoming Statements of Work that engage offshore resources.
• Led recurring meetings with overseas partners to from concept to deployment of workflow approval process.
• Reviewed contractual terms and conditions in legal contracts including Statements of Work and Master Services Agreements.
• Review and approve new projects from a financial perspective looking at profitability and risk.
• Build financial spreadsheets.
• Negotiated legal terms including Statements of Work and Master Services Agreements directly with clients.

· In-residence, cohort-based full-time program two-year program.

· Activities and Societies: Team Leader, Phi Kappa Phi Honor Society; Executive Coaching Program; Competitive Mentorship Selectee.

• Managed 50 accounts including the Chamber of Commerce, state institutions, venues, schools, faith groups and events.
• Used CRM to formulate a strategic plan for account penetration to grow business of assigned accounts and manage current business opportunities in the pipeline.
• Conducted high impact face to face meetings with customers.

• Recipient of prestigious Chairman's Circle award for top 1% of producers.
• Exceeded plan goals by more than 10% for four consecutive quarters.
• Created corporate rate programs for accounts at 65 Marriott hotels.
• Managed rate programs for 150 corporate accounts, producing over $1.5 million in annual revenue and generating 8,000 yearly room nights.
• Performed sales process independently, including negotiations and the creation of client specific contracts.
• Identified key performance indicators (KPIs) for accounts on a quarterly basis, including YTD performance.
• Bid on hundreds of Request for Proposals.

• Managed fund performance reporting, which was distributed monthly to 450+ active and prospective investors.
• Completed Requests for Proposals and created marketing presentations for prospective investors.
• Created detailed account information in CRM to qualify institutional investors and monitor client activity.