Laura Carrillo
El Paso,TX
Summary
Knowledgeable medical office professional talented at correcting and resubmitting claims, preparing patient charts and reviewing health records to identify proper diagnosis codes for billing. Offers background in reviewing, analyzing and managing medical record information to obtain prior authorizations from insurance companies and ensure payment.
Overview
11
11
years of professional experience
Work History
Medical Coder
Texas Tech Health Science Center
08.2018 - 03.2020
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Monitored changes in coding regulations to provide recommendations for compliance.
Assistant Manager
Cricket Wireless
06.2015 - 02.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Medical Assistant
Physicians Imaging And Vein Care Clinic
08.2011 - 01.2013
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated patient information and insurance details for accurate electronic medical records.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Used [Software] to schedule appointments for doctor visits and procedures.
- Registered patients and completed associated paperwork for accurate records.
Medical Office Assistant
Sun Orthodontics Medical Offices Specialist
06.2009 - 07.2011
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided prompt, polite and professional in-person and telephone customer service.
- Updated patient information and insurance details for accurate electronic medical records.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Used [Software] to schedule appointments for doctor visits and procedures.
- Registered patients and completed associated paperwork for accurate records.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Education
Associate of Science -
South West Universaty
El Paso, TX02.2018
High School Diploma -
Del Valle High School
El Paso, TX05.1998
Skills
- Insurance Claims Analysis
- Data Verification
- Record Assessments
- Medical Claims Coding
- Customer Experience
- EMR Systems
- CPT Code Modifiers
- ICD-10 (International Classification of Disease Systems)
- Code Assignment Research
- Diagnostic Codes
- Coding Error Resolution
- Medical Billing Code Accuracy
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Medical Coder
Texas Tech Health Science Center
08.2018 - 03.2020
Assistant Manager
Cricket Wireless
06.2015 - 02.2018
Medical Assistant
Physicians Imaging And Vein Care Clinic
08.2011 - 01.2013
Medical Office Assistant
Sun Orthodontics Medical Offices Specialist
06.2009 - 07.2011
Associate of Science -
South West Universaty
High School Diploma -
Del Valle High School
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