Summary
Overview
Work History
Education
Skills
Certification
Languages
Education
Timeline
Generic

Laura Carroll

CHICAGO,Illinois

Summary

Strategic program development and execution, cross-functional leadership, and team building are areas of expertise. Innovative problem-solver with masterful ability in program management and oversight. Creator of professional development, senior instructional coach, and facilitator with honed skills as an experienced classroom educator. Dynamic and motivational speaking style creates psychological safety for others. Excels in workshop development and training, possessing high emotional intelligence. Extensive international experience for providing DEI training and cultural sensitivity training. Strength in conflict management complemented by excellent written and verbal communication skills. Highly organized and detail-oriented in all aspects of work.

Overview

20
20
years of professional experience
1
1
Certification

Work History

TA Program Director

Harris School of Public Policy, University of Chicago
08.2020 - Current

1307 E. 60th Street

Chicago, IL 60637

Position title: TA Program Director

Start date: August 31, 2020 – currently employed here

Work Schedule: Full time

Hours/week: 40

Salary: $84,996

Overview: Harris School of Public Policy is a prestigious professional graduate school with a graduate student body of over 1,000 students (also international) that trains leaders to create positive social impact through policy research and analysis.

Job Description: The TA Program provides excellence and professionalism in curricular support for five graduate programs: the Master of Public Policy; the Masters in Science and Computational Analysis for Public Policy; Masters of Applied Computational Research Methodology; Evening Master Program; Master of Arts Public Policy)

  • I created and direct the TA Program in its entirety
  • Direct, administer and manage all aspects of the TA Program, which includes adept long-term planning and milestone tracking to ensure program success; managing and overseeing multiple projects; consistently meeting expectations and deadlines while maintaining positive trust-filled environment, financial tracking; conflict resolution; team building, upholding school values, culture and the highest standards of professionalism while navigating increasingly complex and dynamic environment
  • Recruit and hire for all academic courses for the MPP and EMP, non-degree programs, all summer math and coding programs as well as support Executive Education, undergraduate and Political Economic programs' TA needs
  • Collaborate closely with key stakeholders: faculty, instructors, Deputy Dean of Academic Programs, Senior Director of Academic Appointments and Faculty Affairs, PhD Graduate Director and PhD Program Director, Undergraduate Program Director, EMP Director, Harris Registrar, Dean of Students Office, Student Advisors, Student Accommodations, HR department, Career Development, Finance, Student Engagement, Office of Diversity and Inclusion, Academic Technology Solutions, Harris staff and Chicago Center for Teaching and Learning
  • Design and deliver tailored training and workshops quarterly
  • Teach best pedagogical practices; effective grading and feedback; communication skills; leadership skills; goal setting; self-awareness; accountability; time and stress management, to name a few
  • Design and deliver elective workshops on various topics such as Explaining Complex Topics is a Superpower; Cultural Sensitivity: Impacts and Importance; Leadership: How Can You Show up as a Leader
  • Conduct one-on-one coaching sessions for graduate and PhD students, senior tenured faculty, part-time instructors to increase program success, student learning, engagement and overall positive Harris experience
  • Evaluate program participants
  • Observe teaching assistants and provide detailed debriefs
  • Work with instructional graders on effective feedback and grading practices
  • Supervise and train PhD TAs
  • Manage annual placements of teaching assistant roles for approximately 40-45 PhD students
  • Train and 1:1 coaching for all PhD TAs
  • Work with all PhD students to prepare for life after graduation which includes development of a reflection process, writing teaching statements and putting together a teaching portfolio
  • Analyze and evaluate feedback data
  • Assess the impact and effectiveness of program enabling data-driven decisions and demonstrate the value and success to stakeholders
  • Identify areas for improvement and implement best practices
  • Manage expectations
  • Navigate complex relationships, and communicate clearly and persuasively with stakeholders, including faculty, staff, students, and multiple external partners ensuring that stakeholders are informed, involved, and supportive of the program's direction and outcomes
  • Build a talent pipeline consistently meeting with and informing first year students about the TA Program
  • Offer series of preparatory workshops for interested students
  • Develop and implement a program evaluation system to measure program effectiveness and identify areas for improvement
  • Coordinate and organize workshops resulting in increased program engagement and upgrade collective team skills.
  • Provide ongoing direction and leadership.

Facilitator and Coach for new instructors

New Teacher Mastermind
09.2021 - 06.2022

3505 Prairie Avenue

Madison WI 53714

Position Title: Facilitator and Coach for new instructors

Start and End Date: September 01, 2021 – June 06, 2022

Work Schedule: Part-time

Hours/Week: 6-15

Salary: $709.50


Overview: NTM was a program offering effective facilitation for new educators wanting support around professional concerns and interested in high level growth and development opportunities.


Job Description:

  • Created and delivered professional development workshops bi-monthly
  • Supported goal setting
  • Incorporated goals into workshops making the experience beneficial and meaningful
  • Tracked individual goals
  • Provided one to one coaching outside of group meetings
  • NTM was a program offering effective facilitation for new educators wanting support around professional concerns and interested in high level growth and development opportunities

IB English Language and Literature Teacher

Aarhus International School
05.2019 - 05.2020

Dalgas Ave 12

8000 Aarhus, Denmark

Official Title: IB English Language and Literature Teacher

Start/End Dates: May 20, 2019 – May 01, 2020

Work Schedule: Full time

Hours/Week: 40

Salary: $55,000


Overview: IB education focuses on teaching students to think critically and independently, and how to inquire with care and logic.


Job Description: As an English language and literature instructor I embraced this philosophy when working with a diverse group of international students from various educational backgrounds and abilities to learn how to think critically, analyze and become citizens of the world and life-long learners

  • English Literature instructor - Grades 6-10
  • Worked with students to become savvy learners, listeners, observers, and thinkers by focusing on IB curriculum engagement and accountability through in-depth analysis of literary and non-literary texts from various genres, historical periods, contexts, and cultures
  • Promoted strong media literacy through film analysis and active listening
  • Focused on all aspects of the communication process, creating opportunities for students to gain empathy and promote equity
  • Monitored, assessed, and reported on learners’ progress in accordance with IB policy and procedures on assessment and reporting
  • Used American Sign Language fingerspelling to support written spelling and language enrichment for struggling students
  • Taught reading strategies, phonetics, fluency, and comprehension for international students
  • Adopted strategies and monitored teaching and learning activities to support individuals with Learning Support or EAL needs
  • Sought ways to take learning ‘outside the classroom’ to provide a global perspective
  • Identified and used resources to contextualize learning locally, regionally, and globally
  • Developed assessments that emphasized analysis, synthesis, and real-world application
  • Encouraged student collaboration and authentic public demonstrations of learning
  • Developed an interdisciplinary ELA unit with I&S and Math instructors using themes like the Renaissance and ‘How Love Figures’
  • Incorporated technology into classwork
  • As a Home Room Teacher, I developed specific curricula on: Study/Organization/Research skills, Conflict Education (including global conflict education), Comprehensive Sex Education Week (for all grade levels), Socio-Emotional Learning
  • As a Capstone Project Mentor, I supervised a yearlong project with an MYP 5 student
  • I collaborated with faculty members to ensure consistent application of teaching strategies
  • Worked with members of Faculty to apply consistent standards in the following: Curriculum planning and delivery; formative and summative assessments through classwork, homework, and formal examination; standardization and moderation
  • Active point of contact for parents, staff and administration and played an active role in all aspects of the pastoral care of students, focusing on their social and emotional development
  • Computer literate - MS Word, Excel, PPT, Apple Teacher, iPad app uses; social media and strong internet skills
  • IB educators foster a growth mindset
  • As an English language and literature instructor I embraced this philosophy when working with a diverse group of international students from various educational backgrounds and abilities to learn how to think critically, analyze and become citizens of the world and life-long learners

Lead Coach & Instructor Supervisor; English Language and Literature Teacher

Joule School
08.2018 - 04.2019

Bei Wu Zhen Xin Da Da Group

Shunyi District

Beijing 101300

Position Titles: Lead Coach & Instructor Supervisor; English Language and Literature Teacher

Start/End Dates: August 01, 2018-April 18, 2019

Work Schedule: Full time

Hours/Week: 40

Time: 40 – 60 hours/week

Salary: $72,000


Overview: Joule School was a Chinese boarding school with an American curriculum that had a sister school in Michigan City, Indiana and prepared students to come to the United States to continue their education.


Job Description: Acting supervisor for team of American teachers, provided instructional coaching and was an English language and literature teacher for grades 5 -10.


As a supervisor:

  • Worked cooperatively also with a Chinese staff of over 20
  • Main liaison between American and Chinese stakeholders including American and Chinese directors and principles
  • Adept at using a translator to communicate during business meetings
  • Hired new western staff
  • Facilitated on-boarding
  • Negotiated salaries as well as living requirements of US staff
  • Participated in student recruitment, marketing efforts
  • Collaborated in curriculum content development


As a coach:

  • Identified areas of weakness in individual instructors and developed targeted interventions that drove significant improvements.
  • Deepened awareness of educational models, theories of learning, cultural sensitivity and deeper levels of communication to bridge Eastern and Western educational models
  • Mitigated challenges of cultural differences, devised adaptive measures in the classroom
  • Coached US team around present cultural, educational challenges and new realities
  • Provided monthly evaluation for the US team of classroom teaching, which involved goal setting, de-briefs with 1:1 coaching


As an instructor:

  • Taught English language and literature instructor for grades 6 – 10 teaching: English Language, English Literature, American Culture, Writing Workshop, Art Foundations
  • Prepared students educationally and culturally to transition to the United States for the purpose of attending high school and university
  • Instituted learning opportunities to engage students and staff with the new American curriculum
  • Piloted new online curriculum (Skyepack)
  • Use of social media, technology like Google Docs, Apple Teacher, MS Word, Excel
  • In addition to implementing the American based curriculum for above classes, I worked with staff to assess language levels and develop specific targeted lessons to address class needs
  • Develop differentiation materials and provide instruction to support student language growth
  • Develop appropriate reading materials
  • Work with Skyepack educational developers for English and History curriculum (Skyepack is a specialized online learning curriculum program)
  • Focus on students' learning and classroom performance and provide one-on-one tutoring
  • Teach concepts around time management, goal setting, organization and effective studying
  • Supervise Homework Club
  • Coordinate cultural events and weekly clubs

English Language Communication Facilitator

Rise Technology
06.2015 - 11.2017

51 Katelijnestraat

8000 Brugge, BE

Position title: English Language Communication Facilitator

Start date: June 30, 2015 – November 18, 2017

Work Schedule: Part-time

Hours/weeks: 20

Salary: Volunteer

Overview: Rise Technology is a boutique consultancy for highly specialized technology-based consultancy projects in Belgium and the Netherlands.

Job Description: I offered strategic communication designed for new business presentations, strategic business development meetings as well as day to day communications of the director. Additionally,

• Provided effective culturally relevant communication

• Story writing for fundraising missions, new business presentations and more

• One on one leadership communication coaching

ASL Interpreter and educator

Hinsdale South High School
08.2004 - 06.2015

7401 Clarendon Hills Road

Darien, IL 60561

Official Title: ASL Interpreter and educator

Start/End Dates: August 12, 2004-June 07, 2015

Work Schedule: Full time

Hours/Week: 40

Salary: $46,500


Overview: The ability to communicate effectively is essential to the human experience and necessary for cognitive development, social and emotional well-being, linguistic competence and academic growth

  • As an interpreter/educator I ensured equivalent experiences of both hearing and deaf individuals, provided effective communication experiences during lessons, events, meetings, interviews, etc. by clearly understanding speaker and audience's intentions and needs and as needed seamlessly taking turns with team interpreters.
  • Collaborated with teachers to develop lesson plans that incorporated accommodations for deaf students.
  • Improved overall quality of interpreter services provided by mentoring new interpreters in proper techniques, ethical considerations, and situational awareness within various contexts.
  • Interpreted for grades 9 – 12 by provided engaged, explicit teaching and rich learning experiences for deaf/hard of hearing and mainstream students (approximately 1,800) as well as curricular instruction in Prep to College AP level courses including ASL I & II, all English, all History, Foreign Languages-particularly all levels of Spanish, all Math, all Science, all Art, all Music, and Drama, Technical and Vocational classes, all Computer Science as well as participated in after school Varsity sports (specifically basketball, volleyball, badminton, cross country, and soccer), theater productions, and various clubs
  • Prepared material needed for student IEP meetings for implementation of 504 plans
  • Planned, organized, managed professional development for department of 40+ staff
  • Supported a Work/Study program
  • Interpreted and prepared for all school assemblies, including guest speakers requiring working in front of audiences of over 1,000+ participants
  • Note: When interpreting was required, I used simultaneous interpreting-a highly specialized task requiring high functioning cognitive skills, deep listening, and laser focused concentration to process verbal/non-verbal communication while also managing on-going external stimuli
  • This skill mandates a flexible positive and calm mindset and the ability to respond to ever-changing conditions while maintaining professional composure, decorum and grace under high-pressure
  • The ability to communicate effectively is essential to the human experience and necessary for cognitive development, social and emotional well-being, linguistic competence and academic growth
  • As an interpreter/educator I supported this effort

English Language Communication Facilitator

Rise Technology
06.2015 - 11.2017

51 Katelijnestraat

8000 Brugge, BE

Position title: English Language Communication Facilitator

Start date: June 30, 2015 – November 18, 2017

Work Schedule: Part-time

Hours/weeks: 20

Salary: Volunteer

Overview: Rise Technology is a boutique consultancy for highly specialized technology-based consultancy projects in Belgium and the Netherlands.

Job Description: I offered strategic communication designed for new business presentations, strategic business development meetings as well as day to day communications of the director. Additionally,

• Provided effective culturally relevant communication

• Story writing for fundraising missions, new business presentations and more

• One on one leadership communication coaching

Education

Master of Arts - American Studies

University of Ghent
Ghent Belgium
09-2017

Skills

  • Effective leader
  • Administration knowledge
  • Program Leadership
  • Staff Development
  • Strategic Planning
  • Personnel Supervision
  • Problem-Solving
  • Relationship Building

Certification

Institute of Professional Coaching Excellence


Narrative Coaching with Dr. David Drake

Languages

English
Native or Bilingual
Farsi
Professional Working
Spanish
Limited Working
Danish
Elementary
Dutch
Elementary
French
Limited Working

Education

University of Ghent, 

Ghent Belgium 


Masters in American Studies


2015- 2017 - graduated with honors

Timeline

Facilitator and Coach for new instructors

New Teacher Mastermind
09.2021 - 06.2022

TA Program Director

Harris School of Public Policy, University of Chicago
08.2020 - Current

IB English Language and Literature Teacher

Aarhus International School
05.2019 - 05.2020

Lead Coach & Instructor Supervisor; English Language and Literature Teacher

Joule School
08.2018 - 04.2019

English Language Communication Facilitator

Rise Technology
06.2015 - 11.2017

English Language Communication Facilitator

Rise Technology
06.2015 - 11.2017

ASL Interpreter and educator

Hinsdale South High School
08.2004 - 06.2015

Institute of Professional Coaching Excellence


Narrative Coaching with Dr. David Drake

Master of Arts - American Studies

University of Ghent
Laura Carroll