Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Cervi

New Hudson

Summary

Dynamic Nursing Home Administrator with a proven track record at Fountain Bleu Health and Rehabilitation Center, enhancing staff morale and optimizing resident care outcomes. Skilled in operations management and budgeting, I championed quality assurance initiatives that improved survey scores, while fostering teamwork and collaboration among interdisciplinary teams.

Healthcare professional with comprehensive background in nursing home administration, focusing on quality care and operational efficiency. Known for fostering collaborative environments and achieving significant improvements in patient satisfaction and staff productivity. Reliable and adaptable to evolving healthcare needs, with skills in regulatory compliance and team leadership.

Overview

2019
2019
years of professional experience

Work History

Nursing Hime Administrator

Fountain Bleu Health and Rehabilitation Center
  • Enhanced staff morale and retention through regular team meetings, professional development opportunities, and open communication channels.
  • Collaborated with interdisciplinary teams to optimize resident care outcomes and promote a holistic approach to healthcare.
  • Conducted performance evaluations for nursing home employees, providing constructive feedback to support their professional growth.
  • Ensured regulatory compliance by conducting internal audits and addressing areas of improvement promptly.
  • Coordinated staff schedules to maintain optimal staffing levels throughout the facility while minimizing overtime costs.
  • Drove efficient use of resources within the facility through careful monitoring of equipment inventory levels.
  • Championed staff recognition programs, celebrating achievements and milestones in order to boost morale and foster a positive work environment.
  • Managed budgets effectively, identifying cost-saving measures while maintaining high-quality care standards.
  • Kept accurate records of all administrative tasks, including resident assessments, incident reports, and billing documentation to maintain transparency with stakeholders.
  • Handled crisis situations calmly and efficiently, liaising with emergency services when necessary to ensure the wellbeing of all involved parties.
  • Implemented comprehensive policies related to elder abuse prevention that increased awareness amongst staff members.
  • Promoted a safe living environment by adhering to strict infection control protocols and routinely reviewing facility safety measures.
  • Spearheaded efforts in quality assurance initiatives that resulted in improved survey scores during state inspections.
  • Streamlined admissions process for smoother resident transitions and increased occupancy rates.
  • Reduced medication errors with introduction of double-check system and ongoing staff education on pharmaceutical best practices.
  • Developed and enforced strict compliance protocols to ensure adherence to CMS, state and local healthcare regulations
  • Enhanced dining experience for residents by collaborating with nutritionists to offer varied, healthy, and appealing meal options.
  • Advocated for resident rights and quality of life improvements in local and national forums, raising profile of nursing home.
  • Developed strong relationships with residents'' families, fostering trust and open communication regarding their loved ones'' needs and preferences.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Collaborate Emergency Disaster Manuals with local authority

Adjunct Nutrition/ServSafe Teacher

Art Institute
03.2012 - 01.2019
  • Encourage and monitor the progress of individual students
  • Demonstrates gains in student performance
  • Observe and evaluate student's performance and development
  • Created and developed lesson plans to meet students' academic needs.
  • Use relevvant technology to support instruction
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.

Director of Foodservie/Nutritionist

Four Seasons Nursing Center
11.2001 - 01.2019
  • HACCP plan development and assurance related to healthcare operations.
  • Resident analysis of clinical nutrition status: Clinically assess residents with tube feedings, dialysis, wounds/weight, diabetics and special need diet.
  • Provide education for residents with specialized diets.
  • Audit experienced: Food Safety, Physical Safety, Quality Project managements, forecast scheduling (budgeting) and process documentation
  • Implemented systems for the orderings, receiving, storing, preparing, serving of food and menu planning
  • Assurance/Control and Sanitation
  • Completed MDS assessments and care plans for residents

Education

Master of Science - Nutrition

Central Michigan University
Mount Pleasant, MI
04-2005

Bachelor of Science - Nutrition And Food Science

Wayne State University
Detroit, MI
05-2001

Skills

  • Operations management
  • Healthcare administration
  • Performance improvement
  • Customer service focus
  • Budgeting expertise
  • Human resources management
  • Resident care
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Critical thinking

Timeline

Adjunct Nutrition/ServSafe Teacher

Art Institute
03.2012 - 01.2019

Director of Foodservie/Nutritionist

Four Seasons Nursing Center
11.2001 - 01.2019

Nursing Hime Administrator

Fountain Bleu Health and Rehabilitation Center

Master of Science - Nutrition

Central Michigan University

Bachelor of Science - Nutrition And Food Science

Wayne State University

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