Laura Chavez
San Marcos,California
Summary
Proactive Supply Chain Supervisor with 6+ years experience in a Hospital & Warehouse setting.
Detail oriented Supervisor with demonstrated ability to identify and resolve issues quickly and efficiently, while maintaining a high level of customer satisfaction. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
7
7
years of professional experience
Work History
Onsite Supervisor
Medline Industries, Inc
11.2022 - Current
- Responsible for day to day supervision of 10 Supply chain technicians at customer site (Tri-City Medical Center).
- Evaluated staff performance and provided coaching to address inefficiencies.
- Monthly performance reviews with staff.
- Experience in purchasing/inventory control/logistics
- Ensure customer needs and expectations are met by ensuring product quality, inventory levels, and staff interactions are in line with or exceed expectations. Conduct site audits in all PAR managed locations and BD PYXIS stations, annual physical inventory. Regularly interact with management, sales and customers on matters concerning functional areas.
- Cultivated positive relationships with customers and Materials Management Director.
- Oversaw daily receiving department while maintaining compliance with applicable regulations related to hazardous materials transportation.
- Developed SOP's and update existing SOP's.
- Worked closely with purchasing team, such as buyers and OR specialist and communicated any backorders and substitutes being brought in.
- Drafted schedules to fit operations needs
- Managed material flow through PYXIS stations.
- Setting and maintaining PAR levels in PYXIS stations and open carts
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and customer.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure team is appropriately staffed with required competencies.
- Order-taking & order-filling, distribution, delivery, and physical inventory counts, FIFO method.
- Accurately take customer orders via call-down requests to Materials Management or email.
- Reduced stock discrepancies with thorough audits and accurate record-keeping practices.
- Developed and tracked metrics and KPI's to measure supplier performance and cost savings.
Operations Supervisor
Cardinal Health
03.2017 - 11.2022
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Motivated and trained employees to maximize team productivity.
- Reduced employee turnover by fostering positive work environment and addressing employee concerns promptly, building employee morale
- Lowest unit of Measure program at customer site.
- Developed strong relationships with vendors and customer
- Reduced order processing time through effective supervision of team members and workflow optimization.
- Implemented comprehensive contingency plans to maintain smooth operations during peak periods or unexpected disruptions.
- Managed inventory levels effectively, reducing stock discrepancies and preventing product shortages.
- Collaborated with other departments to develop and implement process improvements for better coordination and smoother operations.
- Provided exceptional leadership by setting clear expectations, fostering open communication, and encouraging professional development opportunities.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Traveled to and from Distribution center to cover for other supervisors.
Supply Chain Technician
Cardinal Health
03.2017 - 10.2018
- Maintained PAR locations by FIFO method and filling BD PYXIS stations.
- Placing orders for open carts in Premier ERP.
- Reduced order lead times, resulting in expedited delivery of goods to departments
- Backup receiver
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Managed approximately up to 60+ calls daily from nursing staff requesting items stat.
- Place order through hospital ERP
- Received FedEx Express, 100 packages of FedEx Ground, UPS Ground daily.
Education
High School Diploma -
Whittier High School
Whittier, CA06.2009
Skills
- Managing & maintaining inventory
- Knowledge & evaluation of key performance indicators (KPI's)
- Project management
- Subcontractor Management
- Shipping and receiving
- Customer Relationship Management
- Operations Management
- Decision-Making
- Materials Planning
- Attention to detail
- Leadership
- Organization
- Time management
- Multi-tasking
- ERP Knowledge
- Purchasing oversight
Timeline
Onsite Supervisor
Medline Industries, Inc
11.2022 - Current
Operations Supervisor
Cardinal Health
03.2017 - 11.2022
Supply Chain Technician
Cardinal Health
03.2017 - 10.2018
High School Diploma -
Whittier High School