Laura Clements
Middleton,WI
Summary
Accomplished Vice President and lead delivery Manger with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Vice President and Lead Delivery Manger
Wells Fargo
08.2019 - Current
- Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
- Established culture of continuous improvement, fostering innovation and driving sustainable growth across organization.
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across company organization.
- Led cross-functional teams for successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
Sr. Project Manager
American Express
01.2010 - 07.2019
- Consulting assignment through Cognizant to deliver enterprise system initiatives
- Program delivery manager working with multiple technology and business teams executing new product launches driven by growth and retention strategies and implementing enterprise wide medium to high complexity compliance driven technical solutions
- Project Manager leading multiple technical teams, geographically dispersed in implementing complex technical platform uplifts for speed to market gains and nimble product delivery in competitive field
- Projects: Numerous New product launches and Product Refresh, Business Operations Automation, Revenue Generation and Cost Reduction Programs.
Technology Delivery Director
JP Morgan Chase
04.2004 - 11.2010
- Program manager for multi-phase conversion of $400mm credit card portfolio for Worldwide Branded program
- 40MM conversion budget
- On time delivery, within budget and seamless card member experience
- Led 80+ member software engineering team in accelerating time to market for new retail bank products
- Delivery manager for regional uplift of retail bank sales/service platform
- Coordination of 12 month roll out of hardware/software across multi states and regions with over 400 retail branches and over 3000 deployment endpoints.
Education
Bachelor of Arts -
Seattle Community College
Seattle06.2010
Skills
- Operations Management
- Risk Management
- Client Relationship Building
- Process Improvement
- Partnerships and Affiliations
- Team Leadership
Certification
- Accredited Project Management Professional
- Certified Scrummaster
Timeline
Vice President and Lead Delivery Manger
Wells Fargo
08.2019 - Current
Sr. Project Manager
American Express
01.2010 - 07.2019
Technology Delivery Director
JP Morgan Chase
04.2004 - 11.2010
Bachelor of Arts -
Seattle Community College