Laura Conti
Ventura,CA
Summary
Driven Sales Assistant with a proven track record at Berkshire Hathaway HomeServices CA Properties, excelling in customer engagement and sales expertise. Skilled in cash handling and building customer loyalty, consistently surpassed sales targets. Demonstrates strong communication and teamwork, enhancing customer satisfaction and team cohesion.
Overview
22
22
years of professional experience
Work History
Sales Assistant
Berkshire Hathaway HomeServices CA Properties
03.2002 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
Education
Arizona Western College
Yuma, AZ03.1978
Skills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
- Complex Problem-Solving
- Customer Needs Assessment
- Display building
- Customer Service
- Friendly and Helpful
- Strong Communication and Interpersonal Skills
- Reliable and Responsible
- Team Cooperation
- Adaptable and Flexible
- Honest and Dependable
- Customer Assistance
- Attention to Detail
- Creative Thinking
- Positive Customer Engagement
- Decision-Making
- Organization
- Building Customer Loyalty
- Product Knowledge
- Flexible Hours
- Multitasking
- Teamwork and Collaboration
- Computer Proficiency and Microsoft Office
Timeline
Sales Assistant
Berkshire Hathaway HomeServices CA Properties
03.2002 - Current
Arizona Western College
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