PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Personal Information
Timeline

Laura Cortina

South Mountain Post Acute
Phoenix,AZ
2027
years of professional experience

Compassionate and bilingual professional with extensive experience in providing direct patient care, supporting personal hygiene, and ensuring patient safety in healthcare environments. Skilled in observing and reporting patient conditions, maintaining a clean and safe environment, and delivering empathetic care to promote overall well-being. Excited to bring strong communication skills and a proactive approach to delivering exceptional patient support in a dynamic healthcare setting.

Work History

Entry-level Phlebotomy Technician

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  • Verified patient identity and prepared collection supplies for venipuncture and capillary draws.
  • Collected blood specimens using proper technique while minimizing patient discomfort.
  • Labeled specimens accurately and completed documentation to maintain chain of custody.
  • Followed infection control procedures and maintained clean, organized collection areas.

CNA

8 Months
South Mountain Post Acute | 02.2026 - Current
  • Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
  • Completed daily documentation and charts regarding patient care and input reports into practice databases.
  • Prepared residents for meals and assisted with feeding.
  • Observed changes in patient status and response and immediately communicated concerns to nursing staff.
  • Answered call lights to provide emergency treatment and assistance to patients.
  • Assisted with admission and discharge processes to provide continuity of care.
  • Provided personal care and hygiene assistance to patients, including bathing, grooming, dressing and toileting.
  • Reported any change in patient condition promptly to the nurse supervisor.

CNA

1 Year 6 Months
Desert Peak Center Care | 05.2024 - 11.2025
  • Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
  • Completed daily documentation and charts regarding patient care and input reports into practice databases.
  • Prepared residents for meals and assisted with feeding.
  • Lifted and repositioned non-ambulatory patients to prevent accidents and falls.
  • Answered call lights to provide emergency treatment and assistance to patients.
  • Assessed patient needs for additional services or equipment requirements.

CNA

2 Years 1 Month
Ridgecrest Post Acute | 04.2022 - 05.2024
  • Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
  • Completed daily documentation and charts regarding patient care and input reports into practice databases.
  • Prepared residents for meals and assisted with feeding.
  • Measured patient vital signs, recording body temperature, blood pressure, and heart rate.
  • Assessed patient needs for additional services or equipment requirements.

CNA

2 Years 1 Month
Estrella Post Acute | 02.2020 - 03.2022
  • Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
  • Completed daily documentation and charts regarding patient care and input reports into practice databases.
  • Prepared residents for meals and assisted with feeding.
  • Utilized PPE appropriately and followed patient safety and infection control guidelines.
  • Measured patient vital signs, recording body temperature, blood pressure, and heart rate.
  • Answered call lights to provide emergency treatment and assistance to patients.

Education

HIGH SCHOOL DIPLOMA

Perparatoria 16 UANL | Mexico | 01-2001

CERTIFIED NURSING ASSISTANT CERTIFICATE

New Start School | 03-2015

PHYSICAL THERAPY TECHNICIAN TRAINING PROGRAM CERTIFICATE

New Start School | 03-2015

CBP 800 - COMPUTER WORKSHOP CERTIFICATE

Rio Salado College | AZ | 10-2019

CERTIFIED ENGLISH CLASSES

Rio Salado College | AZ | 02-2019

Phlebotomy Technician

NPCE National Certified | Phoenix, AZ | 06-2026

Skills

Bilingual (Spanish)
Fast Learner
Good Bedside Manner
Empathetic and Courteous
Customer Service
Excellent listener
Observant
Ability to work Independently

Personal Information

Title: CNA

Timeline

CNA

South Mountain Post Acute
02.2026 - CurrentRead More

CNA

Desert Peak Center Care
05.2024 - 11.2025Read More

CNA

Ridgecrest Post Acute
04.2022 - 05.2024Read More

CNA

Estrella Post Acute
02.2020 - 03.2022Read More

Rio Salado College

CBP 800 - COMPUTER WORKSHOP CERTIFICATE
Read More

New Start School

PHYSICAL THERAPY TECHNICIAN TRAINING PROGRAM CERTIFICATE
Read More

New Start School

CERTIFIED NURSING ASSISTANT CERTIFICATE
Read More

Entry-level Phlebotomy Technician

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Read More

Perparatoria 16 UANL

HIGH SCHOOL DIPLOMA
Read More

Rio Salado College

CERTIFIED ENGLISH CLASSES
Read More

NPCE National Certified

Phlebotomy Technician
Read More
Laura Cortina