Laura Crowley
Loveland,OH
Summary
Personable and dedicated undergraduate student with ample experience in customer service. Solid team player with an upbeat, positive attitude and proven skill in communication. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
Customer Experience Intern
American Modern Insurance Group
Amelia , OH
2024.05
- Summarizing company data into one-pagers, content creating, directly interacting with potential and current customers
Host
Firebirds
Mason , OH
2022.12 - Current
- Greet and seat customers, bus tables, clean/straighten the restaurant, make reservations
Nanny
Loveland , OH
2022.05 - 2022.08
- Took care of two elementary aged children for 7 hours, 4 days a week until the end of summer.
Brand Associate
Old Navy
Landen , OH
2021.11 - 2022.03
- Greeted customers, cashier, cleaned/straightened store, took inventory, as well as completing pickup and shipping orders, left due to poor management and low wages
Customer Service Associate
Walgreens
Loveland , OH
2020.09 - 2021.09
- Greeted customers, rang up purchases, cleaned/straightened the store, and took inventory, left due to low wages.
Education
Bachelor of Arts - English Literature
Miami University
Oxford, OH2026-05
Skills
- Customer Service
- Time management abilities
- Retail Marketing
- Excellent Communication
- Writing
- Decision-Making
Timeline
Customer Experience Intern
American Modern Insurance Group
2024.05
Host
Firebirds
2022.12 - Current
Nanny
2022.05 - 2022.08
Brand Associate
Old Navy
2021.11 - 2022.03
Customer Service Associate
Walgreens
2020.09 - 2021.09
Bachelor of Arts - English Literature
Miami University
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