Laura Curry
Summary
Knowledgeable Practice Manager offering more then twenty six years of experience working for several well-known dental providers. Hardworking and passionate job seeker with strong organizational skills eager to secure practice management position. Ready to help team achieve company goals.
Overview
34
34
years of professional experience
Work History
Lead Front Desk Receptionist
Arlington Dental
02.2022 - 10.2022
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.
Office Manager
Philip Messer, DDS
08.2016 - 08.2021
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Assistant Practice Manager/ Randolph office Manager
Randolph Center for Oral & Maxillofacial Surgery, PA
01.2005 - 09.2016
- Recruited, hired, trained and coached new employees
- Led the planning and achievement of goals and objectives consistent with the practice mission statement
- Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care
- Interpreted and communicated new or revised policies to staff
- Regularly solicited patient feedback to improve customer comfort and satisfaction
- Coordination of treatment plans including ALL ON 4
- Financial arrangements coordinator
- Collections
- Appointment schedule was kept full with goal set production
- Chairside surgical assistant
Scheduling Coordinator/Front Office Assistant
Richard Riva, D.D.S
07.2003 - 01.2005
- Politely answered phones and scheduled or confirmed office appointments and surgeries
- Filed insurance
- Diligently cleaned instruments and work areas in accordance with sterilization and disinfectant protocol
- Assisted chairside for surgeries
- Gave post operative instructions
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Frontdesk
Charles Calantone, D.M.D
08.1999 - 11.2002
- Politely answered phones and scheduled or confirmed office appointments
- Alerted other staff when patients arrived and prepared records for dentist review
Dental Assistant
James Silverman, D.M.D
12.1990 - 01.1999
- Set up examination room and dental trays in preparation for examinations and procedures
- Successfully assisted the dentist by performing four-handed dentistry and other chair-side duties
- Correctly mixed compounds for cleaning or filling teeth
- Accurately recorded treatment information in patient records
- Educated patients about proper oral hygiene and plaque control procedures
- Competently prepared dental materials including cements, amalgams and composites
- Sharpened and sterilized dental instruments
Dental Assistant
Erika F Follat, DMD
07.1988 - 12.1990
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared dental rooms and materials.
Education
High School Diploma - undefined
Madison High School
Madison, NJ1993
X-Ray
Dental Studies Institute
Fairfield, NJ1996
Skills
- Superior customer service
- Patient scheduling
- Excellent communication skills
- Works well under pressure
- Personnel management
- Collections
- Effective staff coach
Timeline
Lead Front Desk Receptionist
Arlington Dental
02.2022 - 10.2022
Office Manager
Philip Messer, DDS
08.2016 - 08.2021
Assistant Practice Manager/ Randolph office Manager
Randolph Center for Oral & Maxillofacial Surgery, PA
01.2005 - 09.2016
Scheduling Coordinator/Front Office Assistant
Richard Riva, D.D.S
07.2003 - 01.2005
Frontdesk
Charles Calantone, D.M.D
08.1999 - 11.2002
Dental Assistant
James Silverman, D.M.D
12.1990 - 01.1999
Dental Assistant
Erika F Follat, DMD
07.1988 - 12.1990
High School Diploma - undefined
Madison High School
X-Ray
Dental Studies Institute
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