Dynamic and dedicated professional with a strong work ethic and cash handling expertise, honed at Albertsons Grocery Store. Proven track record in enhancing customer satisfaction through exceptional service and personalized recommendations. Quick learner with a commitment to maintaining a welcoming environment, consistently boosting sales and fostering repeat business.
Overview
12
12
years of professional experience
Work History
Front End Cashier
Albertsons Grocery Store
03.2020 - Current
Enhanced customer satisfaction by providing efficient and friendly service during checkout.
Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
Jewelry Sales Associate
JCPenny Department Store
01.2019 - 03.2020
Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
Sales Associate
Walmart
12.2017 - 01.2019
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Marshalls Department Store
07.2013 - 07.2014
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.