Laura Curtis
QC TECHNICAL ASSISTANT
Summary
Detail-focused Technical Assistant lends expert helping hand to installing, running and managing complex hardware and software deployments. Brings more than 18 years of experience detecting, fielding and resolving support needs. Marries problematic installations to pull optimum performance. Extensive understanding of common IT performance degradation issues to serve as face of tech support department. Detail-oriented approach to assembling and customizing products according to specific organizational need.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
QC TECHNICAL ASSISTANT
RPM Industrial Coatings Group
Hudson, NC
04.2018 - Current
Complete COC requests for customers
Enter COA in computer for materials
Enter in Excel QC & PLANT standards
Enter in Excel panels & aerosols
Pull standards for batch makers
Pull sticks for wax department
Clean out stock daily of old material
to make room for new material
Put up all retains that come in daily.
Complete fill-level log on filling lines
Help batch makers locate material
for their order if needed
Education
Associate of Applied Science - Medical Office
Caldwell Community College And Technical Institute
Hudson, NC 08.2010 - 05.2012
Associates - Education
Caldwell Community College And Technical Institute
Hudson, NC 08.1989 - 05.1991
Skills
Microsoft skills and excellent communication skills
undefinedAdditional Information
I work well with a team and am very dependable and reliable and eager to learn. I have a high level of determination and perseverance
Timeline
QC TECHNICAL ASSISTANT
RPM Industrial Coatings Group
04.2018 - Current
Associate of Applied Science - Medical Office
Caldwell Community College And Technical Institute
08.2010 - 05.2012
Associates - Education
Caldwell Community College And Technical Institute
08.1989 - 05.1991
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