LAURA CZORAPINSKI
Pasadena,MD
Summary
Analytical finance and accounting professional with expertise in financial reporting, data analysis, and dashboard development. Experienced in transforming complex financial data into actionable insights through interactive dashboards and custom reporting. Skilled in identifying trends, reconciling discrepancies, and supporting strategic decisions with accurate and timely analysis. Demonstrated ability to optimize reporting processes, improve data accessibility, and collaborate across departments to enhance operational efficiency.
Overview
13
13
years of professional experience
Work History
Senior Billing Specialist
Integral Consulting Inc.
03.2022 - Current
- Manages end to end billing processes for 200 projects, ensuring accurate and timely invoice generation and submission.
- Reviews and approves new project setups against client contracts within Deltek Vantagepoint.
- Authors and maintains detailed Standard Operating Procedures (SOPs) for billing and invoicing processes, ensuring accuracy, compliance with financial regulations, and streamlined workflows across departments.
- Partnered with cross-functional stakeholders to design and build interactive billing dashboards, including custom dashparts to improve reporting efficiency and reduced manual tracking.
- Trains junior staff on billing software and procedures for improved efficiency.
- Uploads invoices and billing records to 10 client-specific portals such as Ariba, Coupa, and Legal Tracker while maintaining accuracy and adherence to submission protocols.
- Developed streamlined workflows for billing operations, reducing processing time significantly.
- Generates monthly billing and posting reports for management review.
Treasury Associate
Allegis Group, Inc.
10.2020 - 03.2022
- Supported cash forecasting process by displaying an understanding of bank transactions to properly update the cash forecast.
- Performed bank account management through coordinating all account opening/closings, updating signature cards as needed, and recommending and implementing treasury services.
- Executed funds transfer transactions including inter-account transfers, wire payments, and EFT's.
- Analyzed bank fees for accuracy and recommend cost savings.
- Demonstrated knowledge of foreign exchange market and rates while managing the FX spot trading process, executing transactions, and handling FX settlements.
- Responsible for the setup, training, and maintenance of all online bank users.
- Managed customer service questions and issues by demonstrating an understanding of bank product or services, determining the proper course of remediation, and liaising with banking partners as needed.
- Mitigated risk and implements internal control by leading fraud presentations annually for all corporate and operational company AP and payroll departments.
Senior Business Operations Associate, Invoicing
Allegis Global Solutions, Inc.
11.2017 - 10.2020
- Received and reconciled customer payments to Peoplesoft invoices in excess of $25 million monthly.
- Summarized invoices within AR Tracker using reporting from SAP Fieldglass.
- Prepared supplier payment distributions and delivered to Accounts Payable department.
- Managed accounts receivable aging and performed collection responsibilities.
- Administered, audited, and reconciled all tax related processes and issues.
- Effectively communicated with Program Offices regarding research, discrepancies, and past due invoices.
- Trained and mentored new team members, resulting in stronger staff development and increased productivity.
- Partnered with Accounting to process write offs and requests for funds.
Reconciliation Specialist, Patient Financial Services
MedStar Health
07.2017 - 11.2017
- Responsible in viewing and verifying totals against system generated reports, and investigating all discrepancies to resolution for 5 hospitals.
- Reviewed electronic/manual payments and ensured accuracy in posting receipts, payments, and contractual allowances.
- Created and maintained daily posting reports in Excel.
- Compiled financial reports for Accounting.
- Maintained monthly cash management reports in Excel.
Quality Assurance Coordinator
1st Mariner Bank
09.2014 - 06.2017
- Provided oversight, direction, and guidance to customers and bank branches to resolve customer complaints.
- Maintained Access database to log, track, and manage customer complaints, ensuring data accuracy and audit readiness.
- Completed weekly analysis of bank rate reporting under FDIC in Excel.
- Updated and documented all banking operations QA procedures and manuals.
- Conducted monthly evaluations of branch personnel telephone calls and provided recommendations to senior management to improve processes and procedures.
- Completed account coding and indexing of account documents.
- Resolved debit card issues, risk reporting, terminal balancing, card run reports, and affidavit research.
- Settled issues involving Bill Pay and Consumer Online Banking by conducting research with Fiserv.
- Collaborated with Legal Department and Compliance Department on escalated complaints.
Assistant Branch Manager
1st Mariner Bank
04.2014 - 09.2014
- Oversaw branch team consisting of 3 tellers and one Teller Manager.
- Conferred with Branch Manager regarding new hires, scheduling of hours, and performance ratings.
- Recommended products, services, and solutions to meet customer needs and also partnered with appropriate specialist to serve customer's business, mortgage, and investment needs.
- Facilitated weekly meetings to convey pertinent changes in policy and procedures.
- Trained teller team in identifying cross-selling opportunities through knowledge of products and services.
- Assembled and submitted monthly branch budget reports.
- Organized and filed monthly, quarterly, and annual retention documents.
Teller Manager
1st Mariner Bank
05.2013 - 04.2014
- Oversaw teller staff consisting of 3 tellers.
- Supervised and trained teller staff on all aspects of branch operations, policies, and procedures.
- Performed branch operations including branch settlement, ordering supplies, and ordering cash.
- Managed vault balancing and conducted monthly audits.
- Completed daily, weekly and quarterly task lists and retention.
Education
Bachelor of Science - Finance
University of Maryland - Global Campus
Adelphi, MD01-2028
Associate of Arts - Art History/Museum Education
Anne Arundel Community College
Arnold, MD12.2011
Skills
- Process Improvement & Workflow Optimization
- Data Analysis: Advanced Excel (pivot tables, VLOOKUP, Power Query), Access, SQL
- Financial Reporting & Analysis
- Prioritization and task management
- Cross-functional Collaboration
- Strong attention to detail
- Clear and concise communication with active listening
- Accountability and ownership
Accomplishments
AGS Finance Recognition Program: Certificate of Excellence - Passion for Results, 11/2019
Timeline
Senior Billing Specialist
Integral Consulting Inc.
03.2022 - Current
Treasury Associate
Allegis Group, Inc.
10.2020 - 03.2022
Senior Business Operations Associate, Invoicing
Allegis Global Solutions, Inc.
11.2017 - 10.2020
Reconciliation Specialist, Patient Financial Services
MedStar Health
07.2017 - 11.2017
Quality Assurance Coordinator
1st Mariner Bank
09.2014 - 06.2017
Assistant Branch Manager
1st Mariner Bank
04.2014 - 09.2014
Teller Manager
1st Mariner Bank
05.2013 - 04.2014
Bachelor of Science - Finance
University of Maryland - Global Campus
Associate of Arts - Art History/Museum Education
Anne Arundel Community College