Laura Dale
Woodland,CA
Summary
Dynamic leader with a proven track record at Party City, adept in enhancing store operations and customer service management. Excelled in driving sales and profitability through strategic planning and team leadership. Skilled in inventory management and mentoring, achieving a notable increase in staff performance and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Store Manager
Party City
04.2012 - Current
Responsible for the overall operations of a retail store, overseeing all aspects including sales, staff, inventory, customer service, and financial performance. Ensuring smooth daily operations while meeting sales targets and maintaining profitability by managing employees, scheduling shifts, implementing promotions, and monitoring inventory levels.
Skills
- Problem-solving
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Hazardous Waste Management
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Team leadership and coaching
- Inventory management
- Store merchandising
- Cash management
- Retail inventory management
- Shift scheduling
- Recruitment and hiring
- POS systems
- Goals and performance
- Accurate cash handling
- Work Planning and Prioritization
- Strategic thinker
- Payroll management
- Loss prevention
- Flexible schedule
Timeline
Store Manager
Party City
04.2012 - Current
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