Summary
Overview
Work History
Education
Skills
Timeline
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Laura Davila

Mesquite ,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Food Specialist

Mesquite ISD Food Specialist
09.2022 - Current
  • Enhance kitchen operations by implementing effective inventory management strategies and reducing food waste.
  • Welcome students and helped determine their needs.
  • Work flexible schedule and extra shifts to meet business needs.
  • Operate cash register for cash transactions with excellent accuracy levels.
  • Maintain a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Count money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhance customer satisfaction by providing efficient and accurate cash transactions.
  • Operate cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.
  • Reconcile cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Prepare daily end of day reports and bank deposits.

Shift Manager

Wal-Mart Supercenter
05.2007 - 05.2017
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Tracked receipts, employee hours, and inventory movements.
  • Developed strong relationships with vendors to ensure timely delivery of products while maintaining cost efficiencies.
  • Reduced employee turnover by implementing effective retention strategies such as recognition programs and career development opportunities.
  • Assisted in budget preparation for the department which led to better financial management throughout the year.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Managed staff hiring, training and supervision.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Cultivated professional working relationships with peers and supervisors.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Coordinated merchandising, promoted new products and increased brand awareness.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.

Education

High School Diploma -

Mesquite High School
Mesquite, TX
05.2001

Skills

  • Telephone Etiquette
  • Customer Satisfaction
  • Cash Handling
  • Administrative Support
  • File Maintenance
  • Employee Relations
  • Human resources records
  • Benefits Administration
  • Clerical Support
  • Payroll Administration
  • Administrative Skills
  • Communication Management
  • Employee Onboarding
  • Data Entry
  • Accuracy and Attention to Detail
  • Independent worker

Timeline

Food Specialist

Mesquite ISD Food Specialist
09.2022 - Current

Shift Manager

Wal-Mart Supercenter
05.2007 - 05.2017

High School Diploma -

Mesquite High School

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Laura Davila