Laura Demetrio
Peabody,MA
Summary
Driven Aesthetician with a proven track record at Moodz Spa Salon & Boutique, enhancing client retention through exceptional consultation abilities and follow-up. Skilled in conducting detailed skin analyses and performing advanced treatments, such as microdermabrasion. Demonstrates excellent team collaboration and multitasking, significantly improving client satisfaction and spa revenue.
Overview
20
20
years of professional experience
Work History
Realtor
Keller Williams Realty Evolution
08.2024 - Current
- Built relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Advised clients on market conditions and property value for informed decision-making.
- Generated leads for sales and rental properties through cold calls and referrals.
- Hosted open houses
Aesthetician
Independant Contractor
12.2023 - Current
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Conducted thorough skin analysis, identifying potential issues and recommending appropriate interventions.
- Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Improved client satisfaction with personalized skin analysis and product recommendations, leading to repeat business.
Aesthetician
Moodz Spa Salon & Boutique
04.2018 - 01.2019
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Welcomed clients arriving for appointments.
- Conducted thorough skin analysis, identifying potential issues and recommending appropriate interventions.
- Enhanced spa revenue through upselling additional services and retail products during consultations.
- Increased client retention rate through attentive follow-up procedures after each appointment to gauge satisfaction and encourage rebooking.
Reservationist
Lifestyle Transportation International
05.2005 - 11.2006
- Managed group bookings by coordinating with event planners and sales teams to ensure all requirements were met.
- Demonstrated excellent multitasking skills while juggling multiple phone lines, emails, and dispatchers.
- Handled reservations and answered questions from potential clients.
Education
Certification - Real Estate
Celata Real Estate Academy
Revere, MA06.2023
Advanced 600 Hour Program - Master Aesthetician
Catherine Hinds Institute of Esthetics
Woburn, MA10.2016
High School Diploma -
Everett High School
Everett, MA06.2004
Skills
- Excellent team player
- Relationship building and management
- Client consultation abilities
- Retail Sales
- Sales background
- Multitasking and Organization
- Dependable and Responsible
Timeline
Realtor
Keller Williams Realty Evolution
08.2024 - Current
Aesthetician
Independant Contractor
12.2023 - Current
Aesthetician
Moodz Spa Salon & Boutique
04.2018 - 01.2019
Reservationist
Lifestyle Transportation International
05.2005 - 11.2006
Certification - Real Estate
Celata Real Estate Academy
Advanced 600 Hour Program - Master Aesthetician
Catherine Hinds Institute of Esthetics
High School Diploma -
Everett High School
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