Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Dolman

Henderson

Summary

Dynamic professional with a strong background in sales management at Psi Marketing, where I consistently exceeded targets through strategic planning and effective team collaboration. Skilled in research and analysis, I leverage critical thinking and attention to detail to drive results and foster client relationships, ensuring high levels of satisfaction and loyalty.

Overview

23
23
years of professional experience

Work History

Research Associate

Precision Opinion
10.2022 - Current
  • Documented research methods in detail.
  • Implemented quality control measures to enhance accuracy of collected data.

Sales Manager

Multimedia Sales Marketing
01.2018 - 10.2022

Managed sales operations for television and radio.

  • Led a team of sales representatives, providing mentorship and fostering professional development.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.

Sales Manager

Psi Marketing
02.2002 - 01.2018
  • Established key performance indicators to measure team effectiveness and ensure alignment with company goals.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.

Education

Bachelor - Biological And Physical Sciences

Boston College
Chestnut Hill, MA
05.1988

Skills

  • Research and analysis
  • Data collection
  • Schedule coordination
  • Interviewing
  • Participant screening
  • Telephone surveying
  • Critical thinking
  • Strong work ethic
  • Works Well Under Pressure
  • Team collaboration
  • Effective multitasking
  • Attention to detail
  • Active listening
  • Following direction
  • Knowledge sharing

Timeline

Research Associate

Precision Opinion
10.2022 - Current

Sales Manager

Multimedia Sales Marketing
01.2018 - 10.2022

Sales Manager

Psi Marketing
02.2002 - 01.2018

Bachelor - Biological And Physical Sciences

Boston College