Laura Drexel

Laura Drexel is an experienced project manager with a strong background in communication, customer support and relationship management. Her diversified skill set covers administrative support, client relations, writing, human resources and recruiting, account management, event coordination and project management. At CLEAResult, Laura collaborates between multiple internal and external clients to develop best practices and confirm processes are followed in a timely manner. She has managed several CRM migrations to Salesforce and provided internal app support and testing. She managed hundreds of small business projects that required daily communication with external and internal clients. She uses strong attention to detail in managing project processes and trade ally project status. She also provides software and systems training to contractors and colleagues. Additionally, she manages third party evaluation and uses data to create detailed and customized reports to internal program managers and external evaluators. In her role, she successfully implemented the launch of small business programs for four utility clients and maintained and presented comprehensive budget tracking for internal and utility clients.