Laura Drexler
Fargo,ND
Summary
Motivated Client Service Associate with proven administrative, problem-solving and customer relations skills. Collaborative and driven with clear focus on putting clients first and supporting team needs. Well-organized, flexible and computer-savvy.
Overview
10
10
years of professional experience
Work History
Client Service Associate
Bell Bank
Fargo, ND
02.2018 - Current
- Develop relationships with clients through regular contact, including phone calls and emails.
- Manage office operations, including coordinating schedules, supplies and meetings.
- Utilize strong organizational skills to maintain detailed records and files.
- Ability to multitask effectively, prioritize tasks, and work both independently and collaboratively.
- Proficient in Microsoft Office Suite and skilled at creating and maintaining organized filing systems.
- Strong communication skills demonstrated through clear and concise written and verbal correspondence.
Human Resources Administrative Assistant
Bell Bank
Fargo, ND
10.2014 - 02.2018
- Provided administrative support to the HR team, including filing, data entry, and correspondence.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues.
- Organized travel arrangements, expenses and lunches for company employees.
- Managed office supplies inventory and ordered supplies as needed.
- Maintained organized filing system for important documents and records.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
Education
Master of Arts - Counseling
Asbury Theological Seminary
Wilmore, KY12-2010
Bachelor of Science - Child Development And Family Science
North Dakota State University
Fargo, ND05-2007
Skills
- Interpersonal and written communication
- Client Relationships
- Multi-Tasking
- Problem Solving
- Time Management
- Order Processing
- Troubleshooting
- Detail Oriented
Timeline
Client Service Associate
Bell Bank
02.2018 - Current
Human Resources Administrative Assistant
Bell Bank
10.2014 - 02.2018
Master of Arts - Counseling
Asbury Theological Seminary
Bachelor of Science - Child Development And Family Science
North Dakota State University