Summary
Overview
Work History
Education
Skills
Timeline
Volunteer
Laura Duggins

Laura Duggins

Georgetown,KY

Summary

Dynamic and results-oriented professional with a proven track record at Bruster's/Nathan's, where I enhanced product quality and exceeded performance targets. Skilled in preventative maintenance and problem-solving, I excel in fostering teamwork and collaboration. My strong work ethic and effective communication have consistently improved operational efficiency and customer satisfaction.

Overview

23
23
years of professional experience

Work History

Operator

Bruster's/Nathan's
06.2005 - Current
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
  • Conducted preventative maintenance on equipment to reduce repair costs.
  • Coordinated with supply chain partners to ensure timely delivery of raw materials, preventing production stoppages.
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.

Manager

Fashion Bug
03.2002 - 06.2005
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Education

Bachelor of Science - Merchandising, Design & Textiles, Minor Business

University of Kentucky
Lexington, KY
05-2001

Skills

  • Attention to detail
  • Problem-solving
  • Teamwork and collaboration
  • Troubleshooting
  • Efficient multitasking
  • Effective communication
  • Valid Driver's license
  • Customer service
  • Work scheduling
  • Staff management
  • Project management
  • Inspections and reviews
  • Preventative maintenance
  • Teamwork and communication
  • Strong work ethic
  • Positive attitude
  • Teamwork and coordination
  • Good communication
  • Punctual and reliable
  • Following instructions
  • Computer skills
  • Punctual and dependable

Timeline

Operator

Bruster's/Nathan's
06.2005 - Current

Manager

Fashion Bug
03.2002 - 06.2005

Bachelor of Science - Merchandising, Design & Textiles, Minor Business

University of Kentucky

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Laura Duggins