Laura Eakin

-Look up and verify patients current medical insurance benefits.

-Calculated anticipated costs involving deductibles, copays and coinsurance for patients' scheduled medical services.

-Contact patients and make financial arrangements.

-Collect payments by phone.

-Consult with case management and physician offices regarding urgency and continuity of care.

-Contact patients regarding coordination of benefits, grace periods and limited benefits.

-Work emails and answer incoming calls.

-For the first 10 years, I saw all of the patients that came into Thomas Hospital with questions about their bills or needed financial assistance.

-In the past, I’ve worked with Chapter 7 and Chapter 13 bankruptcies.