Overview
Work History
Education
Affiliations
References
Timeline
Generic

Laura Eden Renaker

Overview

25
25
years of professional experience

Work History

Outreach Coordinator and Data Analyst

Carle Health
Danville, IL
10.2023 - Current
  • Coordinated outreach programs to engage community stakeholders and partners.
  • Collaborated with community-based organizations and key stakeholders to address community initiatives.
  • Developed relationships with local businesses, government agencies, schools, and other organizations to increase visibility of programs.
  • Created and maintained detailed records of outreach activities, including contact lists, event calendars, and program outcomes.
  • Streamlined onboarding processes by implementing digital tools and platforms.
  • Developed dashboards using BI tools for real-time data monitoring.
  • Automated reporting processes, improving efficiency and reducing manual tasks.
  • Oversaw compliance with grant regulations and reporting requirements for projects.

Executive Administrative Assistant

Carle Health
Urbana, IL
08.2022 - 10.2023
  • Supported nine senior-level executives, focusing on finance, HIM, and revenue cycle operations.
  • Reviewed and processed expense reports and invoices for accuracy and completeness.
  • Prepared comprehensive reports and presentations for board meetings and stakeholders.
  • Facilitated communication between departments to support operational efficiency.
  • Addressed high-priority issues with utmost professional discretion.
  • Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
  • Facilitated director meeting agendas, distributing support materials beforehand to ensure successful sessions.
  • Assisted in project planning by coordinating resources and timelines effectively.
  • Streamlined office procedures to enhance workflow within the administrative team.
  • Created impactful PowerPoint presentations for various departments to enhance communication.

Assistant to the Executive Director

Illinois Public Media
Urbana, IL
12.2021 - 08.2022
  • Performed administrative duties for the IPM Executive Director and other senior-level staff
  • Strategically timed and scheduled appointments based on the importance and sensitivity.
  • Provided information to members of the Leadership Team and gathers information for Executive Director’s consideration.
  • Undertook research tasks for the Executive Director and drafts reports as indicated.
  • Provided donor correspondence for Development Director; managed donor mail merge letters on a weekly and monthly basis.
  • Coordinated all-staff meetings, quarterly Community Advisors’ meetings.
  • Developed strategies to increase efficiency within the executive office.
  • Participated in various committees related to improving operational performance.
  • Prepared, submits, reviews, and monitors the annual Staff Resources budget.
  • Oversaw the analysis, design, and implementation of IPM office information systems, and standard office equipment.
  • Oversaw building operations and upkeep in conjunction with the university facilities department.
  • Managed correspondence and communications for the Executive Director's office.
  • Assisted in preparing reports and presentations for board meetings.
  • Arranged travel itineraries and accommodations for executive trips.

Office Administrator

University Of Illinois - Psychology
Urbana-Champaign, IL
05.2019 - 12.2021
  • Provided discrete clerical and administrative support for the Office of the Associate Department Heads and Department Head managing multiple calendars
  • Assisted in budget preparation and expense tracking for psychology programs.
  • Coordinated and managed daily administrative operations of the office.
  • Built, revised and maintained the departmental course schedule, monitoring class enrollment and budgetary considerations
  • Assigned and reserved space and policies for efficient use of space, maintaining the departmental online scheduler and secured space for all departmental needs, serving on the Psychology Department Space, Building Awareness, and Staff and Faculty Awards Committees
  • Maintained and organized confidential records, files
  • Communicated with faculty regarding grades, deadlines, departmental and campus policies, financial reporting and reimbursements
  • Scheduled and coordinated departmental events
  • Worked closely with departmental academic advisors to ensure track courses and curriculum development
  • Oversaw textbook and classroom supply ordering, and coordinated all of the departmental exam scheduling
  • Compiled data into departmental reports, composed correspondence and reports in response to inquiries, and accompanied Associate Heads to various meetings and functions
  • Served as the departmental liaison with various campus offices such as the Office of the Registrar, Facilities Management and Scheduling, ICES, etc.
  • Assisted in the development of a new Master's Program in Psychological Sciences serving on the Post-Baccalaureate Education Committee, as well as a new departmental major Brain & Cognitive Sciences
  • Assisted with travel planning logistics such as transportation arrangements, hotel reservations, and itinerary preparation.

Executive Administrative Assistant

Illinois Public Media - University of Illinois
Urbana, IL
12.2021 - 08.2022
  • Managed director's calendar and prepared meeting agenda and materials.
  • Made travel arrangements for employee trips and conferences.
  • Managed external contacts and kept track of periodic communication needed for priority actions.
  • Created PowerPoint presentations used for diverse business needs.
  • Created newsletters to share company updates and events.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Set up meeting and event logistics for senior management and updated calendars.
  • Conducted research and collected and analyzed data to prepare reports and documents.
  • Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
  • Managed and tracked expenses to meet company budget requirements.
  • Managed daily invoices, reports and proposals.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Obtained signatures for financial documents and internal and external invoices.
  • Collaborated with internal teams to support long-term research, marketing and ad hoc projects.

Office Support Specialist

University Of Illinois - Bioengineering
Urbana-Champaign, IL
08.2018 - 05.2019
  • First point of contact for the BIOE Academic office, providing excellent customer service to both external and internal constituents
  • Responded to internal/external requests for information/clarity for faculty, staff, students, campus administrators, and external agencies
  • Coordinated calendars for academic office staff: Undergraduate, Graduate and MENG Programs
  • Composed routine correspondence for the Department Head and Program Directors and Assistant Directors
  • Managed conference rooms and parking calendars
  • Researched and wrote procedure manual for conference room reservation and usage
  • Researched and communicated internship and employment opportunities for bioengineering students
  • Coordinated prospective student visits & meet with prospective students
  • Arranged travel for departmental administration and BIOE event attendees
  • Coordinated with faculty and staff on annual reporting, grad submissions, final exams, course scheduling and material requests; also advise on university policy and procedure from the Student Code and Graduate Student Handbook
  • Assisted with the hiring, training, and supervision of Student Ambassadors and extra-help employees
  • Created and maintained confidential files in accordance with FERPA
  • Tracked student satisfaction and program success with adhoc reporting also maintaining UGrad Recs
  • Developed facility policies and guidelines as well as facility signage in collaboration with Facilities and Operations
  • Managed office procedures and organization, working with students in high-stress situations and managing office flow
  • Maintained office inventory and purchasing, and reconciling of financial reports and receipt procedure in accordance with University P-Card, T-Card and TEM policy. TEM Proxy for multiple faculty members

Cultural Specialist /Project Manager

MTW
Berlin, Germany
07.2011 - 10.2018
  • Studied and achieved fluency in German, and studied German/Berlin and micro-culture.
  • Raised and managed full-time financial support through building a donor base of over 600 and maintaining exceptional communication and relationship-building with donors.
  • Coordinated large-scale domestic and international conferences, as well as smaller retreats for regional teams.
  • I represented the organization at conferences and events.
  • Managed and oversaw international travel arrangements for a staff team of 30.
  • Drafted and edited multi-source communications and reports for the director.
  • Executive support to the Executive Director for calendar, travel, special projects, and events.
  • Identified potential donors and raised 100% of the overall funding, maintaining donor relations and visits.
  • Published quarterly donor updates, as well as a biannual report for the organizational board and donors.
  • Assisted in onboarding new employees and training programs.
  • Supported budget tracking by processing invoices and expense reports.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Led cross-functional meetings to address project issues and track progress effectively.

Urban Crisis Area Manager & Founder

Info Punkt im Kosmosviertel
Berlin, Germany
05.2013 - 05.2017
  • Researched, surveyed, and lived in a government-flagged crisis area in preparation for a development plan, reporting ad hoc findings.
  • Identified potential donors and raised complete funding, maintaining donor relations and visits.
  • Developed and led outreach programs with the goal of improvement in urban development and community engagement through communication, events, and strategic partnering with public schools, local businesses, local Berlin government agencies, families, students, and refugees.
  • Networked with local businesses and government for strategy and fundraising objectives.
  • Assembled, trained, and supervised a board of advisers, staff, and a large team of volunteers.
  • Worked with peoples from diverse cultural backgrounds and socio-economical statuses, and negotiated and settled cross-cultural disputes
  • Assessed staff needs and performances quarterly
  • Managed Center's main office and drafted bi-lingual communications
  • Reconciled financial records and assessed current budgetary status
  • Coordinated inter-office and external meetings, as well as tours and large event planning
  • Managed daily operations and ensured efficient workflow across multiple departments.
  • Developed and implemented training programs for new staff members.
  • Led team meetings to communicate objectives and align departmental goals.

Personal Administrative Assistant

McBeath Financial
Normal, Illinois
02.2010 - 07.2012
  • Planned and executed investment, financial events, and conferences.
  • Multi-tasked, serving multiple principals with memos, appointments, and phone calls.
  • Managed multiple complicated calendars, and determined the priority of tasks.
  • Recommended new marketing initiatives, as well as designed and produced office marketing materials.
  • Developed and maintained a filing system, and took office inventory.
  • Drafted communications with clients, prospective clients, and providers.
  • Cold-called client leads, building relationships, and setting appointments.
  • Assisted with the preparation of documents required for contracts or tenders before submission to relevant authorities.

Campus Staff Representative

InterVarsity Christian Fellowship
Champaign/Normal, Illinois
03.2005 - 06.2011
  • Networked with university contacts to facilitate good business relationships.
  • Mentored undergraduate and graduate students in life goals and growth.
  • Raised 100% of the organization's local funding through private donors.
  • Maintained a donor database of approximately 300 prospective donors, a database of over 800, led marketing initiatives, and coordinated donor events.
  • I wrote donor letters and articles for InterVarsity Advancement and Promotions.
  • Coordinated programs, event planning, and logistical details.
  • Led and managed a volunteer team of 20+, assessing needs and performance.
  • Assessed the office budget and needs, wrote grant proposals, and raised funds.
  • Planned and executed biannual campus events (i.e., event planning, marketing, networking, etc.).
  • I wrote and edited curricula.
  • I represented the organization at professional and networking events.
  • Developed resources for staff to support ministry initiatives and outreach efforts.
  • Coordinated training programs for new representatives to ensure effective onboarding.
  • Managed volunteer schedules to optimize participation in various programs.
  • Provided guidance on best practices when dealing with personnel matters.

Bookkeeper And Office Assistant

John T Phipps Law Office
Champaign, Illinois
02.2003 - 06.2005
  • Processed payroll for employees, ensuring timely and accurate payments each cycle.
  • Collaborated with auditors during annual audits to provide necessary documentation.
  • Processed accounts payable and receivable transactions.
  • Served two or more senior principals in regard to phone messages, task reminders, calendar management, and requests.
  • Managed accounts payable and receivable for multiple clients across various industries.
  • Managed case files and organized legal documents for attorneys.
  • Assisted in preparing legal briefs, motions, and discovery materials.
  • Coordinated communication between clients and legal team members.
  • Maintained office supplies inventory and ensured timely replenishment.

Assistant Registrar

Erikson Institute
Chicago, Illinois
08.2000 - 09.2002
  • Worked within an academic environment, building connections with faculty, staff, and students to create a healthy learning atmosphere.
  • Managed 2+ senior registrars with data entry, incoming mail and phone calls, scheduling requests, and organizational filing management.
  • Supported college advancement in communicating with alumni and donors, maintaining positive connections, planning events, and marketing concepts.
  • Worked discreetly on financial aid applications and degree progress requirements.
  • Coordinated with the Registrar to apply overrides and manage confidential documents.
  • Managed student flow, inquiries, and scheduling.
  • Collaborated with faculty to ensure compliance with academic policies.
  • Coordinated student registration processes and maintained accurate enrollment records.
  • Processed transcripts and ensured timely distribution to students and institutions.

Education

Bachelor of Arts - Historical Theology

Moody Bible Institute
2003

High School Diploma -

Mahomet-Seymour High School
1999

Master of Arts - Education: EPOL

University of Illinois
Urbana-Champaign, IL

Affiliations

  • Educational Justice Project Academic Advisor (2021 - 2022)
  • Leadership Certificate Coach and e-Portfolio Reviewer, Illinois Leadership Center (2018 - 2021)
  • Member, Illinois Academic Professionals (2018 - 2022)
  • Member, International Association of Administrative Professionals (2022-present) / Certification to be complete by end of 2023

References

  • Gary Wszalek, wsalek@illinois.edu, 217-333-7846
  • Megan Logsdon, meganlog@illinois.edu, 217-300-6853
  • Wendy Heller, w-heller@illinois.edu, 217-333-0631
  • Rashid Bashir, rbashir@illinois.edu, 217-333-2150

Timeline

Outreach Coordinator and Data Analyst

Carle Health
10.2023 - Current

Executive Administrative Assistant

Carle Health
08.2022 - 10.2023

Assistant to the Executive Director

Illinois Public Media
12.2021 - 08.2022

Executive Administrative Assistant

Illinois Public Media - University of Illinois
12.2021 - 08.2022

Office Administrator

University Of Illinois - Psychology
05.2019 - 12.2021

Office Support Specialist

University Of Illinois - Bioengineering
08.2018 - 05.2019

Urban Crisis Area Manager & Founder

Info Punkt im Kosmosviertel
05.2013 - 05.2017

Cultural Specialist /Project Manager

MTW
07.2011 - 10.2018

Personal Administrative Assistant

McBeath Financial
02.2010 - 07.2012

Campus Staff Representative

InterVarsity Christian Fellowship
03.2005 - 06.2011

Bookkeeper And Office Assistant

John T Phipps Law Office
02.2003 - 06.2005

Assistant Registrar

Erikson Institute
08.2000 - 09.2002

Bachelor of Arts - Historical Theology

Moody Bible Institute

High School Diploma -

Mahomet-Seymour High School

Master of Arts - Education: EPOL

University of Illinois

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Laura Eden Renaker