Laura Elam
Philadelphia,PA
Summary
Imaginative: For companies in the industry sector, operations professionals offer years of experience in their field. Builds relationships with people in order to maximize project objectives and output, handle challenging issues, and offer creative improvement solutions. Knowledgeable about software and software. The candidate who is trustworthy, well-organized, and adept at juggling several demands while maintaining a positive outlook Readiness to accept more duties in order to achieve group objectives. Results-oriented Analysts are in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow, and production by uncovering trends affecting business success.
Overview
33
33
years of professional experience
Work History
Analyst
Federal Reserve Bank.
11.1998 - 09.2014
- I am collaborating with accounts from internal and external departments to collect and analyze raw data to detect anomalies, trends, and patterns.
Patient Service Specialist
U.S. Army Reserve Command
02.1982 - 11.2009
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Managed the patient registration process, confirming data accuracy and completeness.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- I entered patient demographics and insurance data into an electronic medical record system.
- Filed and maintained patient records following HIPAA regulations.
- Handled customer service inquiries in person, via telephone, and through email.
- Built and maintained positive working relationships with patients and staff.
Education
Master Of Applied Science - Organizational Leadership And Management
Peirce College
Philadelphia, PA06.2023
Bachelor Of Arts - Business Administration
Peirce College
Philadelphia, PA06.2019
Skills
- Report Preparation
- Audit Support
- Regulatory Compliance
- System Analysis
- Documentation and Reporting
- Issue Identification
- Data Research and Validation
- MS Excel
executive job performance
Photographer
Timeline
Analyst
Federal Reserve Bank.
11.1998 - 09.2014
Patient Service Specialist
U.S. Army Reserve Command
02.1982 - 11.2009
Master Of Applied Science - Organizational Leadership And Management
Peirce College
Bachelor Of Arts - Business Administration
Peirce College
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