Laura Everhart

Office Manager

Renew MediSpa (Dr. Lisa Vuich)

09.2006 - 12.2019

Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Managed vendor relationships.
Facilitated smooth communication between staff members, addressing concerns promptly to maintain harmonious work relationships
.
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
Increased customer satisfaction by developing effective client feedback system that led to service improvements.