Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
27
27
years of professional experience
Work History
Office Service Generalist
Sikich
08.2022 - Current
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Organized office events such as holiday parties or team-building activities, promoting positive company culture and boosting employee morale.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Created and maintained databases to track and record customer data.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Developed strategies to streamline and improve office procedures.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Administrative Assistant
Imhoff Construction Services, Inc.
07.1997 - 02.2023
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
Managed record filing system, both digital and physical
Maintain supply inventory by checking stock to determine inventory level; anticipating needed supplies; placing supply orders
Carry out administrative duties such as filing, typing, copying, and scanning
Prepare forms such as change orders, purchase orders, and subcontracts
Handle sensitive information in a confidential manner
Coordinate repairs to office equipment
Photocopy and print documents for staff
Provide polite and professional communication
Process payroll weekly
Court Reporter
Akron Cleveland Court Reporters
03.1997 - 07.1997
Reviewed transcriptions for accuracy in grammar, punctuation and spelling
Conducted transcription for depositions, hearings, proceedings, and other events
Utilized stenography machinery, audio and visual devices and specialty equipment to record legal transcripts
Produced written transcripts of verbal communications
Court Reporter
Florine Varner & Associates
01.1997 - 03.1997
Reviewed transcriptions for accuracy in grammar, punctuation and spelling
Conducted transcription for depositions, hearings, proceedings, and other events
Utilized stenography machinery, audio and visual devices and specialty equipment to record legal transcripts
Produced written transcripts of verbal communications
Education
Associates Degree - Court Reporting
The Academy of Court Reporting
Akron, OH
12.1996
Skills
Office Equipment Operation
Multitasking and Time Management
Computers and Technology
Strong Organizational Skills
Document and File Management
10-Key Proficiency
Office Supplies and Inventory
Electronic Records Management
Multi-Line Telephone Systems
Office Software Experience Including Microsoft Word, Excel, and Outlook
Timeline
Office Service Generalist
Sikich
08.2022 - Current
Administrative Assistant
Imhoff Construction Services, Inc.
07.1997 - 02.2023
Court Reporter
Akron Cleveland Court Reporters
03.1997 - 07.1997
Court Reporter
Florine Varner & Associates
01.1997 - 03.1997
Associates Degree - Court Reporting
The Academy of Court Reporting
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