Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Laura Ferrara

Moscow Mills

Summary

Experienced with regulatory compliance management, driving successful submissions and audits. Utilizes deep knowledge of regulatory frameworks to ensure compliance and mitigate risks. Track record of effective regulatory documentation and policy development, supporting organizational compliance goals.

Overview

15
15
years of professional experience

Work History

Regulatory Specialist- Senior

St. Joseph Hospital- St. Charles, St. Joseph Hospital- Wentzville, St. Joseph Hospital- Lake St. Louis, Kisker Outpatient Surgery Center
09.2021 - Current
  • Coordinates regulatory compliance activities
  • Works collaboratively with leaders, clinicians and other staff in the development and implementation of regulatory requirements to identify and reduce risks, and meet regulatory requirements
  • Ensures implementation of an integrated regulatory compliance and accreditation program
  • Possesses a working knowledge of all The Joint Commission (TJC), Centers for Medicare & Medicaid Services (CMS) Conditions of Participation and State Hospital Licensing Act standards and regulations and stays current with changes to these standards and regulations
  • Reviews current standards and ensures awareness of new and revised standards
  • Possesses a working knowledge of organizational policies and procedures and assists with development and revision of Policies and Procedures to ensure compliance with hospital regulations
  • Utilizes team leading and facilitation skills to support meetings, action plans, development of measures and goals, and data collection
  • Gathers data from tracers and chart audits to create departmental scorecards related to key compliance issues
  • Strengthened relationships with regulatory authorities through transparent communication and proactive engagement.

Nurse Manager, Department of Emergency Services

St. Mary’s Hospital
10.2018 - 09.2021
  • Conducts hiring, training, directing, development and evaluating of staff.
  • Ensures compliance with regulatory and accreditation requirements for self and within unit.
  • Identifies and resolves issues affecting the delivery of patient care services for the assigned unit(s).
  • Develops and implements policies and procedures to guarantee efficient and effective delivery of health services in a unit.
  • Monitors and adheres to budget. Approves or monitors expenditures, purchases and other actions to ensure compliance with budget guidelines.
  • Responsibilities include direct management and supervision of 90 direct reports in the ED, performance evaluations and corrective action, creation and management of unit schedule, aid in development of departmental performance board metrics, monitoring productivity, building relationships with EMS personnel.
  • Supervision of construction and opening of 50 bed ED expansion including dedicated closed Behavioral Health unit
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
  • Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.

RN

St. Luke’s Urgent Care
06.2016 - 10.2018

Clinical Support Nurse

St. Mary’s Hospital, Emergency Department
01.2015 - 10.2018

Emergency Department Technician

St. Mary’s Hospital, Emergency Department
11.2011 - 01.2015

Registrar

St. Mary’s Hospital, Emergency Department
06.2010 - 11.2010

Education

Master of Science - Nursing

Webster University
St. Louis, MO
05-2022

Skills

  • Policy evaluation
  • Regulatory reporting
  • Regulatory submissions
  • Regulatory submission expertise
  • Compliance audits

Awards

March of Dimes Nurse of the Year Nominee, 2015

Joanne Strahinic Nursing Experience nominee, 2018, 2019

DAISY award, 2019

SSM Mission in Motion nominee, 2020

ESGR Patriotic Employer Award, 2021

March of Dimes Heroes in Action finalist, 2022

Timeline

Regulatory Specialist- Senior

St. Joseph Hospital- St. Charles, St. Joseph Hospital- Wentzville, St. Joseph Hospital- Lake St. Louis, Kisker Outpatient Surgery Center
09.2021 - Current

Nurse Manager, Department of Emergency Services

St. Mary’s Hospital
10.2018 - 09.2021

RN

St. Luke’s Urgent Care
06.2016 - 10.2018

Clinical Support Nurse

St. Mary’s Hospital, Emergency Department
01.2015 - 10.2018

Emergency Department Technician

St. Mary’s Hospital, Emergency Department
11.2011 - 01.2015

Registrar

St. Mary’s Hospital, Emergency Department
06.2010 - 11.2010

Master of Science - Nursing

Webster University
Laura Ferrara