Laura Iglesias
Crosby
Summary
Strategic higher education leader with 20+ years of experience in dual credit, enrollment management, academic advising, student success, recruitment, and K–12 to college pathways. Skilled in building partnerships with school districts, colleges, universities, and community stakeholders to expand access, improve student outcomes, and increase enrollment and completion rates. Bilingual English/Spanish professional and doctoral candidate in Higher Education Student Affairs committed to advancing college readiness, educational equity, and student success through collaborative, data-informed leadership.
Overview
24
24
years of professional experience
Work History
DUAL CREDIT ADVISOR
Lee College
08.2025 - Current
- Provide leadership and coordination for dual credit student enrollment, advising, onboarding, and partnership initiatives with area school districts.
- Collaborate with district administrators, counselors, and campus leadership to support dual credit program growth and student participation.
- Develop and implement recruitment and outreach strategies that increase awareness of college readiness and dual credit opportunities.
- Advised students on financial aid options and credit management strategies.
- Developed personalized repayment plans based on individual financial circumstances.
- Advise students on degree pathways, career exploration, and academic planning to support long-term educational success.
- Coordinate enrollment processes including ApplyTexas applications, TSI requirements, registration, orientation, and compliance procedures.
- Monitor enrollment pipelines and student progression through data tracking systems and reporting tools.
- Partner with college departments to resolve registration, tuition, scheduling, and student success concerns.
UNIVERSITY TRANSFER COORDINATOR
Houston Community College
08.2024 - Current
- Lead transfer outreach initiatives and strengthen partnerships between Houston Community College and university partners.
- Coordinate transfer programming, articulation partnerships, university recruitment events, and student success initiatives.
- Develop collaborative relationships with university admissions leaders, transfer advisors, and academic departments.
- Organize large-scale transfer fairs, workshops, campus tours, and information sessions that promote bachelor’s degree attainment.
- Partner with Career Services, Pathways Advising, Instructional Services, and P-16 initiatives to support student progression.
- Analyze program outcomes and provide leadership reports to support strategic planning and continuous improvement efforts.
- Managed project timelines effectively, aligning objectives with institutional goals to ensure successful program delivery.
SENIOR RECRUITER
Houston Community College
08.2017 - 08.2024
- Managed full-cycle recruitment and talent acquisition efforts across one of the largest community college systems in Texas.
- Led recruitment strategies supporting faculty, staff, adjunct, and workforce positions across multiple campuses.
- Managed high-volume recruitment operations with responsibility for 40–50 active searches simultaneously.
- Conducted candidate assessments, interviews, and hiring consultations with leadership teams.
- Supported workforce development initiatives and student employment programs.
- Improved recruitment processes through data analysis, reporting, and operational improvements.
- Led full-cycle recruitment processes for diverse faculty and administrative positions.
- Developed and implemented strategic sourcing strategies to attract top talent.
- Collaborated with department heads to identify hiring needs and refine job descriptions.
- Mentored junior recruiters, enhancing team performance and recruitment techniques.
- Utilized applicant tracking systems to streamline candidate management and improve efficiency.
- Established strong relationships with community partners to expand talent pipelines.
- Conducted thorough candidate screenings, resulting in higher quality interviews and placements.
HUMAN RESOURCES ADMINISTRATOR
New Process Steel
01.2015 - 01.2017
- Directed employee relations, talent development, workforce planning, and HR operations for a multi-site manufacturing organization supporting more than 300 employees.
- Streamlined onboarding processes to enhance new hire integration and compliance with organizational policies.
- Managed employee records using HRIS systems, ensuring data accuracy and confidentiality.
- Coordinated training programs to promote employee development and regulatory compliance.
- Developed and implemented HR policies, improving organizational efficiency and employee satisfaction.
- Conducted regular audits of HR documentation to maintain compliance with labor laws and regulations.
- Facilitated performance appraisal processes, aligning individual goals with departmental objectives for enhanced productivity.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Managed payroll and timekeeping to track hours and accurately pay employees.
HUMAN RESOURCES COORDINATOR
Delta Chemicals, Inc.
01.2014 - 01.2015
- Supported strategic HR operations, workforce initiatives, employee engagement, recruiting, and leadership development programs across three manufacturing facilities.
- Streamlined onboarding processes, enhancing new hire integration and reducing time-to-productivity.
- Developed training materials for employee development programs, promoting continuous learning and compliance.
- Coordinated recruitment efforts, ensuring alignment with company culture and strategic workforce planning.
- Facilitated employee performance evaluations, fostering communication between staff and management to enhance engagement.
- Led initiatives to improve employee retention rates through targeted engagement strategies and feedback mechanisms.
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
RECORDS SPECIALIST / ACADEMIC ADVISOR
University of Houston-Downtown
01.2013 - 01.2014
- Provided academic advising and records management services while supporting student retention, transfer planning, degree completion, and college access initiatives.
- Managed comprehensive record-keeping systems to ensure data integrity and accessibility.
- Developed and implemented policies for efficient document management processes.
- Trained staff on best practices for records management and compliance standards.
- Conducted regular audits of records to maintain accuracy and adherence to university regulations.
- Scanned paper records to transfer to digital filing systems.
- Assisted with record management system implementation and maintenance to streamline operations.
ADMINISTRATIVE ASSISTANT
The Home Depot Distribution Center
01.2010 - 01.2013
- Supported executive leadership, budgeting, workforce initiatives, recruiting partnerships, and operational reporting.
- Coordinated scheduling for team meetings, enhancing communication and operational efficiency.
- Managed inventory databases, ensuring accuracy in stock levels and timely replenishments.
- Assisted in developing training materials, contributing to enhanced onboarding experiences for new hires.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Data Entry Clerk
USDatalink
Baytown, TX
08.2002 - 11.2007
- Achieved accurate and timely completion of background check result entries.
- Delivered precise processing of education verifications with attention to detail.
- Executed employment verifications to maintain high standards of accuracy.
- Produced insightful reports for client decision-making.
- Facilitated data entry support across departments to streamline operations.
- Contributed to successful project outcomes through effective collaboration.
- Processed high volumes of data entries with accuracy and attention to detail.
- Verified and corrected discrepancies in data to maintain integrity and reliability.
Education
Master of Science - Counseling
North American University
Certificate - Mental Health Counseling
Lamar University
Ph.D. - Higher Education Student Affairs
Liberty University
2028
Skills
- P-16 Partnerships & Collaboration
- Dual Credit Program Administration
- Strategic Enrollment Management
- College Readiness Initiatives
- Student Success & Retention
- Academic & Career Pathways
- School District Relations
- Transfer & Articulation Partnerships
- Program Development & Assessment
- Data Analysis & Reporting
- Community Outreach & Recruitment
- Staff Training & Leadership
- Budget & Resource Management
- Higher Education Compliance
- PeopleSoft & Student Information Systems
- Bilingual Communication (English/Spanish)
LANGUAGES
Spanish
Timeline
DUAL CREDIT ADVISOR
Lee College
08.2025 - Current
UNIVERSITY TRANSFER COORDINATOR
Houston Community College
08.2024 - Current
SENIOR RECRUITER
Houston Community College
08.2017 - 08.2024
HUMAN RESOURCES ADMINISTRATOR
New Process Steel
01.2015 - 01.2017
HUMAN RESOURCES COORDINATOR
Delta Chemicals, Inc.
01.2014 - 01.2015
RECORDS SPECIALIST / ACADEMIC ADVISOR
University of Houston-Downtown
01.2013 - 01.2014
ADMINISTRATIVE ASSISTANT
The Home Depot Distribution Center
01.2010 - 01.2013
Data Entry Clerk
USDatalink
08.2002 - 11.2007
Certificate - Mental Health Counseling
Lamar University
Master of Science - Counseling
North American University
Ph.D. - Higher Education Student Affairs
Liberty University