Laura Flanagan
Buckeye,AZ
Summary
Dynamic Loan Consultant with a strong background in consumer lending at Discover Financial. Proven expertise in risk evaluation and debt settlement, complemented by exceptional customer service and a strong work ethic. Recognized for maintaining safety practices and delivering outstanding results in high-pressure environments. Committed to fostering positive client relationships and achieving financial goals.
Overview
21
21
years of professional experience
Work History
Loan Consultant
Discover Financial
06.2013 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Adhered to FAA regulations to maintain a secure cabin environment.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Delivered outstanding in-flight service to boost passenger satisfaction.
School Bus Driver
Plano School District
06.2006 - 06.2013
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
Flight-attendant
Air Wisconsin Airlines Corporation
06.2004 - 06.2006
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Adhered to FAA regulations to maintain a secure cabin environment.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Delivered outstanding in-flight service to boost passenger satisfaction.
Education
Basic
Lincoln Way Central High School
New Lenox, ILSkills
- Loan structuring
- Risk evaluation
- Debt settlement
- Consumer lending
- Friendly
- Sales expertise
- Safety practices
- Vehicle inspections
- Emergency procedures
- Customer service
- Time management
- Attention to detail
- Strong work ethic
- First aid
- Safety procedures
- Public speaking
- Emergency situations management
Timeline
Loan Consultant
Discover Financial
06.2013 - Current
School Bus Driver
Plano School District
06.2006 - 06.2013
Flight-attendant
Air Wisconsin Airlines Corporation
06.2004 - 06.2006
Basic
Lincoln Way Central High School
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