Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Laura Flores

Las Vegas

Summary

To work in a full-time position where I may utilize my bilingual and customer service skills while I expand my knowledge.

Overview

12
12
years of professional experience

Work History

Leasing Consultant, Customer Service

Mr. Yung (Hazelwood Apartments)
  • Responsible for reporting the results of all potential tenant background checks to management. Worked with facility maintenance to develop policies regarding tenant use of common properties. Assisted in maintaining the complete database of rejected accepted tenant applications.
  • Own and managed by Mr., Yung

Leasing Agent

Accent on Sahara
01.2023 - Current
  • Leasing, doing tours, take care of residents when need for any complains

Leasing Manager

Renaissance Villas
01.2021 - 01.2023
  • Had to coordinate 3 leasing agents, took care of the front office, and took care of any complaints that any resident or prospects had. Took care of corporate calls, made sure move in units were ready by the deadline. Etc.

Sunset Motel
01.2016 - 01.2020
  • Managed the motel and the residents if they needed anything, made deposits when needed. Did the schedule for the following week.

Loan Officer

Kosters Cash Loans
06.2013 - 01.2015
  • Company Overview: Permanently Closed
  • Communicated with customers to ensure the personal exploration of options and viable rates available based on financial status. Evaluate the loans and credit needs of individual customers and assess loan requests.

Education

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College of Southern Nevada

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Las Vegas, NV

Adult Ed - undefined

Las Vegas, NV
01.2014

Skills

  • Ability to work independently and efficiently
  • Proficient computer skills
  • Filing
  • Working knowledge of credit/debit card, machine, cash handling (money orders)
  • Excellent communication skills
  • Ability to self-manage and prioritize tasks
  • Ability to learn how to use new software
  • Type 45 to 60 wpm
  • Microsoft Word
  • PowerPoint
  • Excel
  • Yardi/Ledgers
  • Customer Service Experience
  • Fluent in Spanish, and English (Reading, Writing)
  • Financial planning expertise
  • Equifax-TransUnion-Experian Application Engine
  • Knowledge of VA loans process
  • Comprehensive understanding of local, state and federal low-income rental laws
  • Able to separate emotion from business
  • Excellent communications and negotiation skills
  • Able to administer even the most complex instructions
  • Dedicated to serving the apartment owner and tenant
  • Enjoy developing strong relationships with team/tenants

Languages

Spanish
Native or Bilingual

Timeline

Leasing Agent

Accent on Sahara
01.2023 - Current

Leasing Manager

Renaissance Villas
01.2021 - 01.2023

Sunset Motel
01.2016 - 01.2020

Loan Officer

Kosters Cash Loans
06.2013 - 01.2015

Leasing Consultant, Customer Service

Mr. Yung (Hazelwood Apartments)

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College of Southern Nevada

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Adult Ed - undefined

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Laura Flores