Laura Fortney
Oak Grove,MN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Sales Associate
Party City
Coon Rapids, MN
10.2012 - 04.2017
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Built and maintained relationships with peers and upper management to drive team success.
- Trained new team members in cash register operation, stock procedures and customer services.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
Avionics Assembler
Honeywell Aerospace
Minneapolis , MN `
10.2018 - Current
- Assembled electrical and avionics components using soldering tools, crimpers, pliers and screwdrivers.
- Performed testing of assemblies to ensure proper operation according to established procedures.
- Trained new employees on proper installation techniques for avionic equipment.
- Developed creative solutions for complex problems encountered during the assembly process.
- Prepared and assembled materials and set up and operated production equipment in accordance with current manufacturing practices and standard operating procedures.
Education
High School Diploma -
St. Francis High School
Saint Francis, MN06-2012
Skills
- Listening Skills
- Sales Development
- Product Sales
- Meeting deadlines
- Stocking and Receiving
- Reliable and punctual
- Reading comprehension skills
- Positive and professional
- Verbal/written communication
- Customer Service
- Relationship Building
- Goal-Oriented
Accomplishments
- I received a recognition for employee of the month at my old job, Party City.
- Received recognition for getting the most E-mail captures and Donations in one day at Party City.
Languages
English
Native/ Bilingual
Timeline
Avionics Assembler
Honeywell Aerospace
10.2018 - Current
Sales Associate
Party City
10.2012 - 04.2017
High School Diploma -
St. Francis High School