Summary
Overview
Work History
Skills
Certification
Community Service
Timeline
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Laura Franko

Summary

Accomplished banking professional with 20 years experience in lending and customer service. Dedicated to achieving customer satisfaction. Excellent communication and problem solving skills. Committed to quality performance with an ability to learn new procedures quickly.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Loan Coordinator

Northpointe Bank
06.2022 - 09.2022
  • Processed mortgage loans including Conventional, FHA, and VA based on company guidelines.
  • Maintained strict confidentiality of bank records and client information.
  • Assisted Loan Officer in gathering necessary information from borrowers.
  • Reviewed and satisfied Processor conditions.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.

Decision Certified Processor

PrimeLending Mortgage Company
09.2017 - 06.2022
  • Processed mortgage loans including Conventional, FHA, VA, USDA, and Bond based on company guidelines.
  • Maintained strict confidentiality of bank records and client information.
  • Assisted Loan Officer in gathering necessary information from borrowers.
  • Obtained copies of applicants credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Reviewed and satisfied Processor conditions for branch along with final loan approval.
  • Prepared and delivered closing disclosure to borrowers.
  • Ordered loan documents.


Home Loan Processor

Wells Fargo Home Mortgage
07.2014 - 09.2017
  • Processed mortgage loans including Conventional, FHA, VA, USDA, and Bond based on company guidelines.
  • Maintained strict confidentiality of bank records and client information.
  • Opened escrow including draft CD, CPL, wire instructions etc.
  • Assisted Loan Officer in gathering necessary information from borrowers.
  • Obtained copies of applicants credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Ordered loan documents.


Mortgage Loan Processor

Academy Mortgage
07.2012 - 06.2014
  • Processed mortgage loans including Conventional, FHA, and USDA based on company guidelines.
  • Assisted Loan Officer in gathering necessary information from borrowers.
  • Opened escrow including HUD, CPL, wire instructions etc.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Ordered loan documents and assisted closing in gathering conditions.

Retail Branch Loan Officer

Bank Of Stockton
05.2001 - 06.2012
  • Processed, underwrote, and funded consumer loans including Home Equity loans.
  • Processed and underwrote mortgage loans based on Freddie Mac guidelines.
  • Collected documentation and prepared credit authorization for small business loans up to $250,000.
  • Analyzed financial statements and tax returns for commercial loans.
  • Mortgage portfolio of approximately 625 relationships totaling $23MM.
  • Backed up new accounts.
  • Maintained strict confidentiality of bank records and client information.

Skills

  • Excellent communication, organizational and time management skills
  • Ability to perform tasks with little supervision
  • Able to make sound decisions based on risk, policy and procedures
  • Knowledge of all banking regulations
  • Strong customer service skills
  • Type 45 WPM

Certification

  • March 2008 - The Risk Management Association - RMA Lending Academy I & II
  • January 2002 - Modesto Junior College - Financial Accounting Course
  • San Leandro High School
  • NMLS #637924

Community Service

  • March 2008 - December 2010 - Manteca Soroptomist Member
  • August 2001 - February 2005 - Ambassador for Ripon Chamber of Commerce

Timeline

Loan Coordinator

Northpointe Bank
06.2022 - 09.2022

Decision Certified Processor

PrimeLending Mortgage Company
09.2017 - 06.2022

Home Loan Processor

Wells Fargo Home Mortgage
07.2014 - 09.2017

Mortgage Loan Processor

Academy Mortgage
07.2012 - 06.2014

Retail Branch Loan Officer

Bank Of Stockton
05.2001 - 06.2012

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Laura Franko