Laura Prouty Frechette
Vernon ,CT
Summary
Dedicated health coach professional with a history of meeting company goals and utilizing consistent and organized practices. Leading with empathy, kindness, and accountability. Successful at managing multiple priorities with a positive attitude while being inspired by personal growth and business success.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Goal Specialist
Noom, Inc.
07.2019 - Current
- Overall exceeding expectations as Health Coach 3.
- Calibrated at 2.8 as Health Coach 3.
- Partnered with clients to establish goals that best fit their health journey and lead to sustainable, health-related behavior change.
- Responsible for writing weekly posts for "Clinical Coaching Corner".
- Supported and collaborated with teammates while also having autonomy to work independently.
- Managed full caseload (150-400 clients).
- Served as coaching SME for 60+-year-old clients with different challenges.
- Strong written communication skills on remote platform.
- Mentored within my team to support other coaches.
- Ability to be resourceful with excellent time management skills.
- Followed all company policies and procedures to deliver quality work.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Attended training programs to deepen professional skillset.
- Applied advanced skills in the CCR team impacting client retention and customer satisfaction.
- Recognized in "Coach to Call Out" in the CCR team.
Life Coach
Interim HealthCare Inc
South Windsor, CT
06.2012 - 06.2017
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Facilitated group sessions and learning discussions to further objectives.
- Connected clients with available resources to improve plan success.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Provided emergency response in crises to diffuse tensions and prevent violence.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Directed family-centered, strengths-based, culturally competent, and individualized intakes and clients in therapeutic living community.
- Participate and organize support groups.
- Provide patient care within home health setting.
- Preserve patient dignity with patient care.
- Adhered to safety guidelines.
- Complied with HIPPA Standards with documentation and interactions.
- Recognized by a supervisor for consistent empathetic patient care.
Professional Pet Sitter and Dog Trainer
Self-employed (Peace Of Mind Pet Care)
South Windsor, CT
01.2001 - 04.2016
- Gave animals proper attention to promoting a secure environment in the owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email, and text.
- Managed pet safety and wellness in owners' absence.
- Coordinated animal training to teach commands, improve behaviors and housebreak personal pets.
- Followed pet care instructions for dietary needs and medication regimens.
- Trained animals in behavioral compliance.
- Organized and scheduled over 300 clients' pet care needs for 15 years.
Counselor Intern
Saint Agnes Home, Inc
West Hartford, CT
04.2011 - 06.2012
- Counsel and advocate for girls ages 14-20 years old to address issues regarding pregnancy and transition into motherhood.
- Provided resources regarding healthcare, employment, and school choices.
- Led weekly support focus groups.
- Assist in case management.
- Completed weekly psychosocial history reports and process recordings for clients.
- Recognized by supervisor for excellent interpersonal skills with clients and staff.
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
- Encouraged clients to set and achieve reasonable goals on a weekly basis.
- Connected clients with available resources to improve plan success.
- Documented behaviors, treatments, and non-compliance issues.
Education
Bachelor's degree - Social Work
University of Saint Joseph
West Hartford, CTAssociate of Science - Drug And Alcohol Counselor
Manchester Community College
Manchester, CTSkills
- Client-centered coaching
- Active listening
- Empathy
- Building Rapport
- Problem-solving
- Communication
- Organized and efficient
- Excellent time management
Additional Information
- Honors & Awards, Social Justice Perspective Award - University of Saint Joseph
Affiliations
Yoga Renew
Certification
Currently enrolled in the Health & Wellness Coaching Certification Course (NBC-HWC)
Volunteer
- Cornerstone Foundation, Inc
- MACC Charities
- Compassion International
Timeline
Goal Specialist
Noom, Inc.
07.2019 - Current
Life Coach
Interim HealthCare Inc
06.2012 - 06.2017
Counselor Intern
Saint Agnes Home, Inc
04.2011 - 06.2012
Professional Pet Sitter and Dog Trainer
Self-employed (Peace Of Mind Pet Care)
01.2001 - 04.2016
Bachelor's degree - Social Work
University of Saint Joseph
Associate of Science - Drug And Alcohol Counselor
Manchester Community College
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