Laura Fulton
Conway ,AR
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
18
18
years of professional experience
Work History
Property-manager
Ozark Management
08.2020 - Current
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Maximized rental income while minimizing expenses through effective planning and control.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated appointments to show marketed properties.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Regional Supervisor
BHT Investments
08.2011 - 07.2020
- Oversaw initiatives to drive success in revenue, customer acquisition and cost-reduction objectives.
- Implemented, updates and enforced company policies for standardized operations.
- Directed training, promotions and employee motivation to minimize turnover and maximize productivity.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
Office Assistant
Rustic Market
05.2006 - 08.2011
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained and updated office records, both digital and physical.
- Interacted with customers by phone, email, or in-person to provide information.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Compiled and analyzed data to produce reports.
- Monitored and tracked budgets and expenses.
Education
High School Diploma -
Greenbrier High School
Greenbrier, AR05.2006
Skills
- Multi-Family Property Management
- Fair Housing Mandates
- Affordable Housing Programs Knowledge
- Leasing and Sales
- Preventive Maintenance
- Maintenance Knowledge
- Rent Collection
- Fair Housing Laws Knowledge
Timeline
Property-manager
Ozark Management
08.2020 - Current
Regional Supervisor
BHT Investments
08.2011 - 07.2020
Office Assistant
Rustic Market
05.2006 - 08.2011
High School Diploma -
Greenbrier High School
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