Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

LAURA GABRIEL

Jacksonville,FL

Summary

Dynamic professional with extensive experience at NeighborWorks Housing Solutions, excelling in case management and community outreach. Proven ability to connect families with housing resources and maintain accurate client documentation. Skilled in problem-solving and fostering relationships, ensuring compliance with regulatory standards while advocating for diverse client needs.

Overview

9
9
years of professional experience

Work History

Rehousing Case Manager

Plymouth Area Coalition for the Homeless (Baymont)
Kingston, MA
08.2021 - 03.2025
  • Primary focus is to help shelter families find and maintain stable permanent housing and connect families to resources after leaving shelter.
  • Assessing client needs, developing individualized case plans, and providing other resources.
  • Building relationships with landlords, realtors, property management companies and facilitate execution of leases.
  • Maintaining and tracking ongoing case notes in Efforts-To-Outcomes (ETO) software.
  • Submitting HomeBASE application in End-to-End (E2E) software for requesting funds for moving costs and/or ongoing rental assistance for 24 months, or up to 3 years.

Residential Counselor

Plymouth Area Coalition for the Homeless (Bishops)
Kingston, MA
08.2021 - 03.2025
  • Supported shelter families in managing daily responsibilities and household safety skills.
  • Educated clients on effective home organization and routine maintenance techniques.
  • Maintained accurate and up-to-date client records for comprehensive service tracking.
  • Sustained knowledge of community resources, including food pantry and Children’s Holiday Fund.

Lending Manager

NeighborWorks Housing Solutions
Taunton, MA
12.2015 - 10.2024
  • Facilitated lending product distribution across South Shore area and neighboring regions.
  • Processed, closed and funded loans for the Home Modification Loan Program and the Get-The-Lead-Out Program.
  • Evaluated bids for home modifications, including kitchen and bathroom upgrades, ramps, sensory spaces, and more.
  • Assessed lead paint reports to support homeowners with lead abatement costs.
  • Conducted training sessions for staff on program guidelines and updates.
  • Established strong relationships among clients, vendors, and community agencies.

HCEC Intake Specialist

NeighborWorks Housing Solutions
Kingston, MA
12.2015 - 10.2024
  • Conducted intake and assessments for individuals and families seeking housing assistance.
  • Provided education, guidance, and referrals during one-on-one client meetings.
  • Counseled clients on various program requirements to enhance understanding.
  • Maintained database for Housing Consumer Education Center and RAFT to ensure accurate records.

Education

Some College (No Degree) -

Northeastern University
Boston, MA

Skills

  • Microsoft 365 proficiency
  • Case management
  • Housing assessments
  • Client documentation
  • Community outreach
  • Client advocacy
  • Training facilitation
  • Professional ethics
  • Multicultural awareness
  • Regulatory compliance
  • Problem-solving skills
  • Multitasking ability
  • Diversity and inclusion strategies
  • First aid and CPR certification

References

References available upon request.

Timeline

Rehousing Case Manager

Plymouth Area Coalition for the Homeless (Baymont)
08.2021 - 03.2025

Residential Counselor

Plymouth Area Coalition for the Homeless (Bishops)
08.2021 - 03.2025

Lending Manager

NeighborWorks Housing Solutions
12.2015 - 10.2024

HCEC Intake Specialist

NeighborWorks Housing Solutions
12.2015 - 10.2024

Some College (No Degree) -

Northeastern University

Similar Profiles

  • Melissa Carlyle

    Melissa CarlyleMelissa Carlyle

    Executive Director at Catawba Area Coalition for The HomelessExecutive Director at Catawba Area Coalition for The Homeless

  • Sasha Moses

    Sasha MosesSasha Moses

    Finance Assistant at Mid Florida Homeless Coalition Inc.Finance Assistant at Mid Florida Homeless Coalition Inc.

  • Anne Thompson

    Anne ThompsonAnne Thompson

    Housing Specialist at Colorado Coalition for the HomelessHousing Specialist at Colorado Coalition for the Homeless

  • Deundra King

    Deundra KingDeundra King

    Shift Manager at Wendys ResturantShift Manager at Wendys Resturant

  • Stephanie Mullins

    Stephanie MullinsStephanie Mullins

    Remote Customer Support Representative at Cass Information SystemsRemote Customer Support Representative at Cass Information Systems

CREATE PROFILE