I graduated in 1995 with an Associates of Applied Science specializing in health information technology and have worked in the medical field for thirty years.
Overview
26
26
years of professional experience
Work History
Front Office Coordinator
Jacinto Medical Group/MyCare Medical
LaPorte, TX
09.1997 - Current
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Checked patient insurance, demographic and health history to keep information current.
Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Completed clerical duties and tasks for clinic administration.
Helped patients complete necessary medical forms and documentation.
Managed multi-line phone system and pleasantly greeted patients.
Supported office staff and operational requirements with administrative tasks.
Adhered to strict HIPAA guidelines to protect patient privacy.
Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
Completed patient referrals to other medical specialists.
Organized paperwork such as charts and reports for office and patient needs.
Worked effectively in fast-paced environments.
Worked well in a team setting, providing support and guidance.
Managed time efficiently in order to complete all tasks within deadlines.
Excellent communication skills, both verbal and written.
Organized and detail-oriented with a strong work ethic.
Education
Associate of Science - Health Information Technology
Lee College
Baytown, TX
05.1995
Skills
Problem Solving
Detail-Oriented
Appointment Scheduling
Administrative Tasks
Supply Ordering
Verbal and Written Communication
Calendar and Appointment Management
Medical Records Verification
HIPAA Compliance
Mail Distribution
Patient Referral
Patient Health Information Access
Computer Proficiency
Referral Verification
Cash Handling
EHR Software
Languages
Spanish
Timeline
Front Office Coordinator
Jacinto Medical Group/MyCare Medical
09.1997 - Current
Associate of Science - Health Information Technology
Lee College
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