Laura Garcia
Corona,CA
Summary
Diligent Material Handler offering experience moving loads quickly and without damage. Attentive and safety-focused with proven history of identifying potential hazards. Works well in both team and independent roles.
Overview
14
14
years of professional experience
Work History
Material Handler
GXO
Perris, CA
11.2023 - Current
- Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
- Reduced order processing time with streamlined material handling procedures.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
Customer Service Representative
Ferrellgas
Beaumont, CA
01.2017 - 08.2019
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Office Clerk
StudioRay
Chino, CA
02.2010 - 07.2017
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Enhanced communication within the office by organizing regular meetings, distributing agendas, and capturing meeting minutes.
- Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
- Maintained an organized and clean office environment to boost staff productivity and overall morale.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
- Supported office operations by troubleshooting technical issues with computers, printers, and other equipment as needed.
Education
High School Diploma -
Santiago High School
Corona, CA06.2008
Skills
- Spanish Fluency
- Building Customer Trust and Loyalty
- Efficient and Detailed Oriented
- Verbal and Written Communication
- Creative Problem Solving
- Data Entry and Maintenance
- Multitasking and Prioritization
- Customer Service
Timeline
Material Handler
GXO
11.2023 - Current
Customer Service Representative
Ferrellgas
01.2017 - 08.2019
Office Clerk
StudioRay
02.2010 - 07.2017
High School Diploma -
Santiago High School