Laura Garcia
Corona,CA
Summary
Diligent Material Handler offering experience moving loads quickly and without damage. Attentive and safety-focused with proven history of identifying potential hazards. Works well in both team and independent roles.
Overview
14
14
years of professional experience
Work History
Material Handler
GXO
11.2023 - Current
- Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
- Reduced order processing time with streamlined material handling procedures.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
Customer Service Representative
Ferrellgas
01.2017 - 08.2019
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Office Clerk
StudioRay
02.2010 - 07.2017
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Enhanced communication within the office by organizing regular meetings, distributing agendas, and capturing meeting minutes.
- Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
- Maintained an organized and clean office environment to boost staff productivity and overall morale.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
- Supported office operations by troubleshooting technical issues with computers, printers, and other equipment as needed.
Education
High School Diploma -
Santiago High School
Corona, CA06.2008
Skills
- Spanish Fluency
- Building Customer Trust and Loyalty
- Efficient and Detailed Oriented
- Verbal and Written Communication
- Creative Problem Solving
- Data Entry and Maintenance
- Multitasking and Prioritization
- Customer Service
Timeline
Material Handler
GXO
11.2023 - Current
Customer Service Representative
Ferrellgas
01.2017 - 08.2019
Office Clerk
StudioRay
02.2010 - 07.2017
High School Diploma -
Santiago High School
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