Laura Garcia
Wine Sales And Hospitality Manager
Napa
Summary
II 'am a reliable employee who in dynamic work environments and is passionate to contributing to the long-term goals of the organization. Eager to take on new challenges and expand skill sets to contribute to team success.
Overview
18
18
years of professional experience
Work History
In Home Child Care Specialist
Self Employed
02.2010 - 05.2013
- Communicated with parents how their toddlers day was, food schedule, play interactions, nap length.
- Promoted healthy eating habits by preparing nutritious meals and snacks.
- Offered same care, love and attention as i did for my own two toddlers.
Wine Tender and Hospitality Manager
V. Sattui Winery
07.1999 - 12.2009
- Responsible for the planning execution and coordination of events.
- Efficiently managed incoming calls and emails. Ensuring all inquiries were responded to accurately and promptly with the correct information.
- Provided inbound and outbound sales calls related to winery events, wine sales and shipping arrangements.
- Issued invoices for event services, ensuring accurate billing and timely payments.
- Developed and managed detailed timelines for large group winery tours and tastings, picnics, corporate and social events and small intimate weddings.
- Worked closely with other department managers to schedule their staff for events.
- Ensured that all events ran smoothly, met guest expectations and reflect the wineries image and value.
Barista
Java Hut
04.1995 - 05.1998
- Greeted customer at drive through window.
- Accurately took customer orders.
- Maintained in depth knowledge of menu, including seasonal and specialty beverages.
- Cleaned counters, machines, utensils, daily.
- Handled cash and card payments , and balanced cash drawers at the end of my shift
- Listened carefully to customer requests and created personalized, delicious beverages.
Timeline
In Home Child Care Specialist
Self Employed
02.2010 - 05.2013
Wine Tender and Hospitality Manager
V. Sattui Winery
07.1999 - 12.2009
Barista
Java Hut
04.1995 - 05.1998
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