Laura Garcia

Seasoned General Manager with proven leadership skills. Background includes food and beverage, managing diverse teams, strategic planning, and driving results in fast-paced environments. Committed to building and nurturing strong team cultures that encourage innovation, openness, and outstanding customer service. Proven track record of implementing sustainable practices that enhance corporate responsibility and stakeholder engagement. Holds a professional coaching certification, providing exceptional skills in communication, and developing strategies to cultivate a positive workplace culture. Proven capability in harmonizing owner, corporate, and operational relationships.

• Independent boutique hotel awarded entry into three prestigious groups.
• Hotel nominated for Travel and Leisure favorites several years in a row.
• General Manager of the Year for Sage Hospitality Group (2022).

• Vice President, Board of Directors - The Promenade of Wayzata Master Association, 01/01/20, 12/31/24
• President, Finance Committee Chair, Event Committee Chair, Minnesota Lodging Association Board of Directors, 01/01/00, 12/31/20
• Chair, Government Affairs Chair, Marriott Business Council, 01/01/00, 12/31/18
• President, Parent/Teacher Association of St. Scholastica Academy, 01/01/15, 12/31/20
• Active volunteer for multiple community organizations

• Recent Task Force assignment increased QA score by 1.7% overall and 4.7% Hilton 'Stay' score; Guest Scores improved by a range of 3-10%, completed several capital projects by gaining owner confidence.
• Implemented ESG processes including a food waste composting system, 'Hotels for Trees', earth friendly coffee pods and take out containers, and total elimination of plastic water bottles.
• Developed, mentored, and promoted several individuals from entry level to executives, as well as promotion from within.
• Proven track record of instilling strong value based culture in the workplace, resulting in high retention and attraction of key candidates as well as promotion from within.
• Project Manager leading a team to analyze and identify performance improvements for a portfolio of hotels in advance of divestiture.
• Certified executive coach through CTI, helping people discover answers from within, to grow personally and professionally.

Board Member, Wayzata Master Association, Minnesota Lodging Association, and Marriott Business Council

Hotel nominated for Travel and Leisure Favorites three years running

General Manager of the Year, Sage Hospitality Group, 2022

Three year participant in YWCA Minneapolis Women's Triathlon