Summary
Overview
Work History
Education
Skills
Timeline
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Laura Gemmati

Bellefonte,PA

Summary

Professional with high standards and results-driven approach. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.

Overview

10
10
years of professional experience

Work History

Treasurer

Bellefonte Little League
11.2024 - Current
  • Reconcile monthly statements, invoices and expense accounts, keeping records accurate, and current.
  • Enhance financial reporting processes, providing board members with accurate and timely information for decision-making purposes.
  • Prepared and presented financial reports to inform board of directors.
  • Draft treasury reports to support management decision-making needs.
  • Help create annual budget for the league.

Office Manager

ZenPet
02.2020 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls, email correspondence and intrapersonal communications.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated day to day office operations, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Veterinary Technician

Allegheny Spay and Neuter Clinic
07.2015 - 04.2022
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
  • Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
  • Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
  • Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
  • Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
  • Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
  • Administered medications to animals in treatment and documented changes in condition.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Managed scheduling and appointments, optimizing clinic operations and veterinarian time.
  • Assisted veterinarians in surgeries, ensuring procedures were carried out smoothly and effectively.

Education

Florida College
Temple Terrace, FL

Tucker High School
Tucker, GA

Skills

  • Bookkeeping
  • Cash management
  • Account reconciliation
  • Budgeting expertise
  • Customer service
  • Office management
  • Organizational skills
  • Data entry
  • Billing
  • Clear oral/written communication
  • Scheduling and calendar management
  • Document management

Timeline

Treasurer

Bellefonte Little League
11.2024 - Current

Office Manager

ZenPet
02.2020 - Current

Veterinary Technician

Allegheny Spay and Neuter Clinic
07.2015 - 04.2022

Florida College

Tucker High School

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