Laura Gerber
Decatur
Summary
Dynamic Family Advocate with a proven track record at Family Centered Services, excelling in client advocacy and effective communication. Developed tailored support plans and streamlined access to community resources, enhancing family stability during transitions. Skilled in case management and relationship building, ensuring comprehensive care and positive outcomes for diverse families.
Compassionate Family Advocate with solid background in advocating for families. Successfully supported clients through challenging situations by providing guidance and connecting them with community resources. Demonstrated ability to build trust and communicate effectively to address and resolve family issues.
Experienced advocate skilled in supporting families and fostering positive outcomes. Strong focus on collaboration, adaptability, and achieving results. Expertise in conflict resolution, resource coordination, and empathetic communication. Reliable and flexible, consistently meeting evolving needs of clients and team members.
Experienced with supporting families through various challenges and life transitions. Utilizes strong problem-solving skills to connect clients with appropriate services and resources. Track record of building trust and effective communication to facilitate positive outcomes.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Family Advocate
Family Centered Services
03.2024 - Current
- Provided emotional support and crisis intervention to families facing challenges.
- Assisted families in accessing community resources and navigating social services.
- Developed individualized support plans tailored to family needs and goals.
- Collaborated with multidisciplinary teams to coordinate comprehensive care for clients.
- Maintained accurate documentation of client interactions and progress assessments.
- Monitored program effectiveness through feedback collection and outcome evaluations.
- Supported families during transitional periods such as moving homes, starting new schools, or adjusting to changes in family dynamics by providing resources and emotional support.
- Advocated for client needs within educational, healthcare, and legal systems.
- Advocated for the needs of clients within the community by attending public forums or policy-making events relevant to family support issues.
Dietary Manager
Adams Health Network
09.2003 - 12.2023
- Streamlined food service operations by implementing efficient inventory management techniques.
- Developed and maintained meal plans ensuring compliance with nutritional guidelines and dietary restrictions.
- Led training programs for kitchen staff, enhancing team performance and adherence to safety protocols.
- Evaluated menu items based on resident feedback, driving improvements in customer satisfaction and dining experience.
- Collaborated with healthcare professionals to assess patient dietary needs and optimize meal offerings.
- Managed budgeting processes for food service operations, ensuring cost-effective purchasing and resource allocation.
- Oversaw quality control measures in food preparation, maintaining high standards of hygiene and safety practices.
- Implemented technology solutions for tracking dietary preferences and improving meal delivery efficiency.
- Enhanced food safety standards by implementing strict hygiene protocols and conducting regular staff training sessions.
- Optimized kitchen efficiency for better meal preparation and delivery, ensuring timely service to patients.
- Fostered a positive work environment that encouraged teamwork, creativity, and open communication among staff members.
- Achieved budgetary goals through effective cost control measures, including bulk purchasing and negotiating vendor contracts.
- Proactively addressed potential issues impacting meal service quality or patient satisfaction by analyzing trends and implementing necessary changes.
- Managed a team of dietary aides, providing ongoing coaching and support to ensure high-quality meal services for patients.
Education
Certified Food Manager
University of North Dakota
Grand Forks, ND08-2022
Skills
- Community resources
- Multicultural sensitivity
- Effective communication
- Case management
- Case tracking and follow up
- Client advocacy
- Family dynamics
- Relationship building
- Behavioral management
Accomplishments
- Supervised team of 15 staff members.
- Achieved two perfect state surveys by completing a perfect score with accuracy and efficiency.
- Completed two perfect fire safety surveys.
Certification
- Certified Dietary Manager, 2019-2023
Timeline
Family Advocate
Family Centered Services
03.2024 - Current
Dietary Manager
Adams Health Network
09.2003 - 12.2023
Certified Food Manager
University of North Dakota
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