Laura Gingry
New Paris,OH
Summary
Dynamic Sales and Marketing Manager with a proven track record at The UPS Store, adept at relationship building and achieving sales goals. Leveraged strong communication and problem-solving skills to enhance customer satisfaction and drive growth. Excelled in developing strategies to attract new customers and maintain existing client relationships, showcasing a blend of hard and soft skills.
Overview
20
20
years of professional experience
Work History
RBT
Lighthouse Autism Center
Richmond, IN
03.2024 - Current
- Provided 1, 1 intervention for clients with autism spectrum disorder, following the specific guidelines of their individualized behavior plans.
- Provided verbal prompts, physical guidance, or visual cues as needed to facilitate learning opportunities for clients.
- Monitored and documented client progress using data collection systems such as ABC charts, frequency counts, and latency measures.
Ecommerce Team Leader
Wolverine World Wide
Richmond, IN
04.2019 - 01.2024
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Sales and Marketing Manager
The UPS Store 5355, 5081, 1455
Richmond, IN
05.2005 - 01.2019
- Get company contacts, and organize meetings to promote products and services.
- Analyzed competitor activities in the market and identified opportunities for growth.
- Identified areas of improvement in the sales process and developed action plans accordingly.
- Integrated communications campaigns to create awareness, develop pipeline and bring in new customers.
- Motivated and mentored employees to increase knowledge, skills and career potential within company.
- Maintained relationships with existing clients by ensuring their needs are met on time.
- Developed and implemented sales strategies to target potential customers.
Education
GED -
State Department of Education
Eaton, OH06-1999
Skills
- Verbal and written communication
- Relationship building
- Listening skills
- Sales goals attainment
- Customer service
- Upselling and cross selling
Timeline
RBT
Lighthouse Autism Center
03.2024 - Current
Ecommerce Team Leader
Wolverine World Wide
04.2019 - 01.2024
Sales and Marketing Manager
The UPS Store 5355, 5081, 1455
05.2005 - 01.2019
GED -
State Department of Education
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