Laura goepfert
Roseville,California
Summary
Dynamic Office Manager with a proven track record at Caliber Collision, excelling in customer service and organizational skills. Adept at scheduling and team collaboration, fostering a productive and supportive office environment.
Overview
27
27
years of professional experience
Work History
Office Manager
Caliber Collision
03.2017 - Current
- Streamlined office operations, enhancing efficiency and compliance with company policies.
- Coordinated staff and client appointments, ensuring optimal scheduling and organization.
- Optimized inventory management to reduce waste and improve supply utilization.
- Conducted audits to identify cost-saving opportunities and enhance operational efficiency.
- Delivered exceptional customer service by addressing client inquiries via phone and email.
- Maintained financial accuracy through regular reconciliation of accounts payable and receivable.
Office Manager
Middletown Animal Hospital
03.2001 - 12.2016
- Streamlined appointment scheduling for improved staff and client coordination.
- Established efficient filing systems for easy access to crucial documents.
- Maintained confidentiality of sensitive employee and client information diligently.
- Conducted inventory assessments, proactively ordering supplies to avoid shortages.
- Reduced supply costs through careful budget monitoring and expense tracking.
- Monitored front areas, ensuring prompt responses to client inquiries.
Medical Records File Clerk
Redbud Community
09.1998 - 02.2001
- Ensured compliance by maintaining accurate and organized medical records.
- Enhanced document retrieval speed by implementing efficient filing systems.
- Improved operational efficiency by streamlining document storage processes.
- Safeguarded patient confidentiality by securely maintaining records and information.
- Uploaded physician notes into electronic medical records for accurate documentation.
- Delivered hospital charts efficiently by adhering to established routing procedures.
Education
Associate of Science - Business
Woodland Community College
Clearlake, CA06-2001
Skills
- Client support
- Office operations management
- Effective organizational skills
- Client relationship building
- Strong communication skills
- Scheduling and calendar management
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Adaptability and flexibility
Timeline
Office Manager
Caliber Collision
03.2017 - Current
Office Manager
Middletown Animal Hospital
03.2001 - 12.2016
Medical Records File Clerk
Redbud Community
09.1998 - 02.2001
Associate of Science - Business
Woodland Community College