Assistant Manager
Five Guys Burger And Fries
Houston, TX
02.2022 - Current
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Communicated regularly with customers to gain insights into their needs.