Laura Gomez

.300-400 outbound calls plus inbound calls

Consults with clients on debt, build rapport, and overcome objectives.

Develop strategies with clients to improve financial situations.

Salesforce

Meet monthly goals and objectives

Mentor and develop sales team members.

• Outbound 300-40 calls and handling 30+ inbound calls daily
• Ranked in the top 8% of sales revenue among 60+ employees
• Consult with clients on debt, build rapport and overcome objections
• Develop strategies with clients to improve financial situations.
• Enroll over a $1M in monthly revenue
• Mentor and develop sales members
• Worked with Salesforce

• Top performer month to month closing $1M-$2M
• IAPD Certified
• Responded to client concerns and questions about credit scores and methods to improve scores and reduce debts.
• Consult with clients on debt build rapport and overcome objections.
• Mentor and develop sales team through call reviews and performance analysis
• Exhibited high energy and professionalism when dealing with clients.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services.

• Provided internal sales support of all areas of selling for all of GM Brand.
• Leveraged sales expertise to promote products and capitalized on upsell
• Developed high empathetic client relationships and earned reputation for exceeding service standard goals.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Human Resources
• Budgets