Laura Gonzalez
Miami,FL
Summary
Hardworking Assistant Office Manager with demonstrated clerical and office leadership skills. Effective multi-tasker fluent in Spanish and English. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Office Manager
Marquis Plastic Surgery
05.2023 - Current
- Streamlined office operations by managing scheduling, coordinating meetings, and handling correspondence
- Enhanced recruitment processes through effective job posting, resume screening, and interview scheduling
- Maintained accurate and confidential employee records and databases in compliance with privacy regulations
- Facilitated onboarding by preparing orientation materials and leading training sessions
- Supported employee relations, resolving conflicts, conducting exit interviews, and promoting engagement initiatives
- Exhibited strong interpersonal skills, effectively collaborating with employees, managers, and external stakeholders.
Care Assistant
Nicklaus Children Hospital
08.2022 - 05.2023
- Delivered essential patient care, assisted with daily activities, and ensured a safe environment under the supervision of medical staff.
Private Tutor
One on One learning
03.2021 - 07.2022
- Tracked and analyzed academic performance to identify and address student improvement areas.
Beauty Advisor
Sephora
05.2020 - 05.2021
- Assisted customers efficiently, processed complex orders, and managed significant cash and credit transactions.
CNA
Nspire Health
08.2019 - 01.2020
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedure.
Education
Masters in Health Services Administration (MHSA) -
Florida International University
07.2024
Bachelors in Biological Science; Summa Cum Laude -
Florida International University
12.2021
Skills
Customer Service
Office Administration
Staff Training
Account Reconciliation
Employee Supervision
Operations Management
Workflow Optimization
Human Resources
Performance monitoring
Meeting planning
Task Delegation
Data inputting
Organizational Skills
Certification
- Green Six Sigma Green Belt Certified
- Certified Nursing Assistant
- BLS Certified
- CPI Certified
Timeline
Assistant Office Manager
Marquis Plastic Surgery
05.2023 - Current
Care Assistant
Nicklaus Children Hospital
08.2022 - 05.2023
Private Tutor
One on One learning
03.2021 - 07.2022
Beauty Advisor
Sephora
05.2020 - 05.2021
CNA
Nspire Health
08.2019 - 01.2020
Masters in Health Services Administration (MHSA) -
Florida International University
Bachelors in Biological Science; Summa Cum Laude -
Florida International University