Laura Green

• Answered customer questions about hours, seating, and menu information.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.

• Processed medical records requests from outside providers according to facility, state, and federal law.
• Uploaded physician progress notes, history, and physicals into electronic medical records.
• Communicated effectively with staff, patients, and insurance companies by email and telephone.
• Kept accurate log of requests for medical information and records.
• Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
• Reviewed charts and flagged incomplete or inaccurate information.
• Transcribed and entered patient medical information into electronic medical records systems.

• Answered multi-line phone system

• Attended to clerical responsibilities and duties for faculty/staff/ of over 100 employees.

• Maintained Raptor check in system assistance.

• Maintained Powerschool and Frontline Absence Management programs.

• Provided bookkeeping and attendance support.

• Provided administrative support.

• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
• Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
• Advertised job opportunities on social media platforms and job boards.
• Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
• Coordinated schedules to arrange management interviews with applicants.
• Evaluated strengths and weaknesses of candidates through effective screening processes.

• Owned and operated a small, local business.

•. Provided gifts for all occasions.

•. Created custom gift baskets.

•. Created custom invitations for clients.

•. Provided supplemental insurance to individuals and businesses.

•. Worked one-on-one with business owners to set up flexible spending accounts.

•. Provided support to business owners and clients.

•. Made cold calls and recruited new business and clients.