LAURA GREENE

• Oversight of the operations, budget, and general management of several specialty physician practice(s) within a geographic area.
• Practices include Gastroenterology, Urology, General Surgery, Pediatrics.
• Wellness champion, Spiritual Ambassador.
• Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
• Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
• Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
• Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.

Taught Healthcare Administration courses, providing instruction to up to 30+ undergraduate students.

• Developed engaging course materials that enhanced student understanding and participation.
• Facilitated classroom discussions, fostering critical thinking and collaborative learning among students.
• Implemented innovative teaching strategies to accommodate diverse learning styles and improve retention.
• Mentored students in academic planning, guiding them towards achieving educational and career goals.
• Conducted assessments to evaluate student performance, ensuring alignment with curriculum standards.
• Participated in professional development workshops, enhancing instructional techniques and staying current in the field of education.

• Opened new lab in Central Florida with a three month go live.
• Director of Operations is responsible for providing business oversight for technical and non-technical operations staff in order to achieve quality, service, and cost goals.
• The Director of Operations assures compliance with applicable regulations, including but not limited to CLIA, the State of Florida, and CAP.
• Analyzed clinical performance metrics to drive data-informed decision-making and operational enhancements.
• Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
• Developed and executed successful business plans, resulting in increased market share and profitability.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.

• Budget and revenue cycle ownership at 10 multi-site locations.
• Collaborate with Physician Leaders to develop and implement strategic growth plans.
• Accountable for the overall financial performance of the practices they oversee.
• Coach and mentor Office Managers and Staff.
• Opened two new offices working on the buildout to the hiring and onboarding of physicians.
• Led operational initiatives to enhance patient care and streamline workflows across multiple locations.
• Implemented strategic performance metrics to assess staff productivity and optimize resource allocation.
• Directed training programs for management staff, fostering leadership development and operational excellence.
• Collaborated with clinical teams to improve service delivery, ensuring compliance with healthcare regulations and standards.
• Spearheaded quality assurance initiatives that elevated patient satisfaction and improved clinical outcomes.
• Analyzed operational data to identify trends, driving process improvements and reducing inefficiencies.
• Established collaborative relationships with stakeholders to align organizational goals with community health needs.
• Oversaw budgetary planning and financial forecasting, ensuring fiscal responsibility across regional operations.
• Standardized operational procedures across all regional locations to ensure consistency in quality and performance.
• Ensured successful project completion by establishing clear objectives, milestones, and communication channels.
• Provided regular updates on regional performance to senior leadership through comprehensive reporting and data-driven insights.

• Directs, administers, and controls the day-to-day operations and activities of the group’s medical locations while reporting directly to the CEO.
• Participate in executive strategic planning at the corporate level.
• Managed cross-functional teams in executing operational initiatives, fostering collaboration and accountability.
• Managed cross-functional teams for maximum efficiency and collaboration.
• Developed and executed operational plans to achieve organizational goals.
• Analyzed business operations and implemented strategies to improve operational cohesiveness.

• Director of Operations is responsible for providing business oversight for technical and non-technical operations staff in order to achieve quality, service, and cost goals.
• The Director of Operations assures compliance with applicable regulations, including but not limited to CLIA, the State of Florida, and CAP.
• Analyzed performance metrics to identify areas for improvement and drive operational excellence.
• Developed and implemented standard operating procedures to ensure compliance with industry regulations.
• Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
• Defined, implemented, and revised operational policies and guidelines.
• Improved operational efficiency by streamlining processes and implementing innovative solutions.

• Oversight of the operations, budget, and general management of several specialty physician practice(s) within a geographic area.
• Practices include Primary Care, Orthopedics, Vascular Surgery, General Surgery and GYN.
• Developed and implemented performance improvement initiatives to optimize clinic efficiency.
• Analyzed operational data to identify trends, drive decision-making, and improve service quality.
• Established oversight of budget management processes, ensuring financial accountability within regions.
• Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
• Conducted training sessions to educate employees on best practices and procedures to increase profitability.
• Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
• Increased team productivity by streamlining processes and implementing more efficient systems.

• Managed 12 hospitalists programs throughout the United States: 200 physicians, 20 mid-levels, 7 Practice Administrators, billing and credentialing staff.
• Accountable for the portfolio’s direction, P&L, provider recruiting, contracting and retention.
• Liaison between the business unit and corporate stakeholders.
• Led regional operations to enhance patient care and optimize service delivery across multiple facilities.
• Collaborated with medical staff to align clinical practices with organizational goals, enhancing patient outcomes.
• Mentored department leaders to promote best practices in management and operational excellence.
• Analyzed performance metrics to identify areas for improvement and drive informed decision-making processes.

• Oversight of the operations, budget, and general management of several specialty physician practice(s) within a geographic area.
• Practices include Cardiovascular Surgery, Breast Surgery, Radiation Oncology, and Primary Care.
• Supervised team of 30 office personnel.