Laura Grigorescu
Saint Petersburg,Florida
Summary
Dynamic Banquet Manager with proven expertise in staff management, guest experience, and venue coordination. Successfully led large-scale events, enhancing guest satisfaction through exceptional service and innovative marketing strategies.
Overview
17
17
years of professional experience
Work History
Banquet Manager
Remington Hotels
10.2008 - Current
- Managed large-scale banquet operations, ensuring seamless execution of events and guest satisfaction.
- Coordinated with culinary team to design customized menus aligning with client preferences and dietary needs.
- Oversaw staff training and performance evaluations, fostering a high-standard service environment.
- Implemented cost control measures, optimizing resource allocation while maintaining quality service delivery.
- Developed strategic relationships with vendors to enhance event offerings and negotiate favorable terms.
- Led post-event evaluations to identify improvement areas, enhancing future event planning processes.
- Streamlined communication between departments to improve operational efficiency during high-volume events.
- Delegated tasks to staff members to maximize production under tight deadlines.
- Increased guest satisfaction by anticipating needs and providing exceptional service during events.
- Set up and broke down conference and banquet rooms to meet facility standards and specifications.
- Oversaw scheduling of banquet staff while maintaining optimal staffing levels during peak seasons without compromising on quality service delivery.
- Conducted post-event evaluations to assess performance and identify areas for improvement.
- Organized banquet storage and surrounding areas to facilitate access to products and materials.
- Implemented innovative marketing strategies to attract new clients and increase event bookings.
- Elevated overall banquet experience by incorporating unique table settings, lighting schemes, and room layouts as per client preferences.
- Maintained clear and easy access to exits and fire lanes to prepare for emergencies.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
Education
Master of Science -
Law University
Bucharest, RomaniaHospitality Management
Saint Petersburg Collage, FLSkills
- Leadership qualities
- Venue coordination
- Team management
- Staff leadership
- Guest experience management
- Staff management
- Marketing
Languages
Romanian
Native or Bilingual
Timeline
Banquet Manager
Remington Hotels
10.2008 - Current
Master of Science -
Law University
Hospitality Management